STUDENT WORKER: One Stop

Position title:One Stop Student WorkerPosition purposeThe One Stop Student Worker is to support the daily operations of the One Stop office while providing high-quality front-line service to students, families, and campus partners. Student workers help create an efficient and welcoming environment where students can receive assistance with a variety of administrative and academic support needsResponsibilities include but are not limited toFront Desk & Customer ServiceGreet students, families, and visitors in a welcoming and professional manner.Answer general questions related to registration, financial aid, billing, student accounts, and more.Assist the One Stop in maintaining University Office Hours from 8:00am - 4:30p Monday - Friday in part-time shifts to ensure consistent, dependable service.Student SupportAssist students with processes such as navigating University sites, programs and platforms, locating files, and filling out documentation.Help students avoid and resolve account holds and restrictions.Administrative SupportScan, enter, file, and organize student data or documents.Assist with special projects, peak registration periods, and campus-wide events.Register student account payments and general university fundsCommunicationAnswer phone calls and incoming emails in a timely and accurate manner.Office OperationsMaintain a well-organized, welcoming, and professional environment.Required qualifications/skillsCurrently enrolled student at NCUConfidentiality, Integrity, & ProfessionalismOrganization & Attention to DetailMust complete additional interview questions on student employment applicationA standard background check will be conducted during the hiring processAdditional commentsHiring timeline: 2-4 weeks from interviewHours/week: 10-15 hoursTime: Office Hours Posted (8am-4:30pm, Monday - Friday)FOR MORE INFORMATION, CONTACTReagan Gordon within the One Stop Office (Miller Hall 124) or by email [email protected]