Hot & Cold Technician

Hot & Cold TechnicianAIS Commercial Parts and Service, a Tech24 CompanyDo you have the following skills, experience and drive to succeed in this role Find out below.Location: Cleveland, OhioCompensation Range: $20-$35 per hour plus generous quarterly incentive bonusesWhy Join AIS?At AIS, we invest in our technicians so you can focus on what you do best. Here's what you can expect when you join our team:Weekly Pay Reliable pay, every weekFully Equipped for Success Company vehicle, gas card, uniforms, and phone providedWork-Life Balance Generous paid time off, paid holidays, and your birthday offComprehensive Benefits Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)Company-Paid Protection Long-term disability and basic life insurance at no cost to youComprehensive Training Opportunities Advance your skills through manufacturer certified programs, company training, or a blend of both.Retirement Planning Made Easy 401(k) with company match and immediate vestingEmployee Assistance Program (EAP) Free, confidential counseling and support for you and your family, including financial and legal resourcesAbout the CenterAIS Commercial Parts & Service is an industry leader in the commercial food equipment parts & service industry. Our service technicians and customer service representatives use their technical and customer service skills to troubleshoot, repair, and provide preventive maintenance and OEM replacement parts to restaurants, chain accounts, and large facilities, such as hotels, hospitals, cafeterias and schools. AIS is currently looking for individuals with experience in the following areas:Commercial or residential cooking equipment, HVAC or refrigeration repair.Facilities Maintenance.Training available for individuals with a strong electrical and mechanical background.Position SummaryAs part of the AIS team and Tech24 network, our Hot & Cold Technicians play a critical role in servicing both commercial cooking (hot side) and refrigeration (cold side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen and refrigeration systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.Key ResponsibilitiesDiagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)Perform preventative maintenance to ensure safe efficient equipment operationsAccurately document service calls, parts used, labor hours, and customer interactions in company systemClearly communicate repair status, recommendations, and timelines to customersManage truck inventory to ensure proper parts and tools are stockedRespond to service calls in a timely and professional mannerRepresent the company with professionalism while delivering high-quality customer serviceFollow all safety regulations and company policiesParticipate in ongoing technical training and professional development opportunitiesQualifications3+ years of commercial foodservice and/or refrigeration repair experienceValid driver's license with a clean driving record requiredStrong mechanical and electrical troubleshooting skillsExperience working on commercial kitchen equipment is a plusAbility to read and interpret technical manuals, wiring diagrams, and blueprintsStrong problem-solving skills and ability to work independentlyExcellent communication and customer service skillsAbility to lift up to 50+ lbs. and work in varying indoor / outdoor conditionsAbility to climb ladders, work from heights, and crawl in tight quartersOwn industry standard hand toolsWillingness to participate in an on-call rotation as neededEPA Universal certification preferredCompensation TransparencyThe advertised pay range for this position is $20-$35 per hour. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced expertise in both commercial hot-side and cold-side equipment may be considered toward the higher end of the range.AIS Commercial Parts and Service is An Equal Opportunity/Affirmative Action Employer. xevrcyc All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.