Operations Manager (Lunch Service) - Fast Casual Concept

Operations Manager - Paige's (Downtown Chicago)Paige's is a new fast-casual lunch concept opening this summer in downtown Chicago. Our focus is simple: exceptional sandwiches, fast service, and disciplined operations. The concept is built for high-speed lunch service with a focused menu and strong operational systems.We are looking for an Operations Manager who enjoys running organized, high-volume shifts and maintaining strong service systems.This role is ideal for someonewho has led high-volume service and takes pride in clean, disciplined operations.ResponsibilitiesLead daily lunch service operationsMaintain fast and consistent service (target: 3-4 minutes per order)Manage shift staff and maintain strong communicationEnforce food safety and cleanliness standardsSupport scheduling and labor disciplineMonitor inventory and basic food cost controlsHelp maintain a positive and professional team environmentAbility to lift up to 35 lbs and perform other duties as needed in a fast-paced environmentExperience That Works WellMany successful candidates come from environments such as:ChipotleSweetgreenShake ShackStarbucksPaneraPortillo'sCorporate dining or catering operationsIf you have experience running high-volume shifts and keeping operations organized under pressure, you will likely thrive in this role.What We're Looking ForExperience leading busy service shiftsStrong organizational and leadership skillsCalm under pressure during lunch rushRespect for operational systems and standardsAbility to lead a small team professionallyThis role prioritizes consistency and operational disciplineSchedulePrimarily daytime lunch service in downtown Chicago, including weekday shifts and Saturdays.This role is ideal for someone who enjoys leading fast-paced lunch service in a daytime-focused operation.CompensationCompetitive salary based on experience plus performance bonus tied to operational metrics.When applying, please include a brief note describing the busiest service shift you've personally managed.