Patient Access Coordinator

Patient Access CoordinatorPatient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking aPatient Access Coordinatorto join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is todeliver high-quality mental health care to communities with limited access to services . We providein-person and telemedicine careto patients of all ages throughhospitals, clinics, schools, and senior living facilitiesacrossNorth Dakota, South Dakota, Montana, Minnesota, Utah, Alaska and beyond . The Role: What to Expect Location : Based in ourAnchorage, AK office . Frontline Patient Support : Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation : Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration : Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors : Provide a welcoming and professional first impression. Collect & Verify Patient Information : Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments : Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services : Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance : Maintain patient confidentiality and adhere toHIPAA regulations . Provide General Administrative Support : Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assignedto support clinic operations. What We're Looking For High school diploma or equivalent required . Experience in scheduling appointments preferred , especially in a healthcare setting. Excellent communication skills , both verbal and written. Strong attention to detailwith the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systemsand general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations . Highly organized, self-motivated, and able to work independently . Strong time management and prioritization skills . Willingness to learn and adapt to new technologies . What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for arewarding career in healthcare administrationwhere you can truly make a difference, apply today!