Global Director – Commercial Excellence

Position overviewSolmax is seeking a dynamic and experienced Global Director- Commercial Excellence to join our team.Do you have experience in commercial excellence both depth and breadth? Are you passionate about strategy and its implementation? Are you a result driven, self-motivated professional with a consulting background? If yes, yes, yes, then we may be looking for you!Reporting to the Global Vice Present, Commercial Excellence, this new role will lead the global commercial excellence efforts in Solmax. The objective is to identify and assess opportunities to improve effectiveness (doing the right thing) and efficiency (doing things better) of the global Sales organization with a focus on leveraging data analytics and digital technology.The group will work with the three regions to quantify, untap and coordinate value creation related to such opportunities. The global group’s level of engagement will vary by activity and range from supporting and providing guidance into the regions, sharing best practices between regions, pointing out new opportunities, harmonizing activities across regions, challenging regional activities against benchmarks and eventually even incentivize compliance to global standards. And facilitate the implementation of opportunities in each region.Furthermore, the role will always advise and report to the executive team on internal performance and external trends and opportunities related especially to strategy, business model and value proposition.The business levers to realize the intended improvements relate to adjusting the target operating model and related roles & responsibilities, optimizing resource deployment and allocation as well as implementing processes, guidelines and incentives to evoke behavior change.The evidence to substantiate the assessment will be generated through data analytics, A/B testing, process mapping, scenario modeling, benchmarking, mystery shopping, surveys, focus groups and interviews with internal and external stakeholders.Key responsibilitiesContinuously identify and assess ways to improve performance of Sales organization: Develop a quantified view of market opportunities plus associated optimal allocation of Sales resources. Improve pricing strategy, price setting, price point setting of new products (innovations), service pricing, freight pricing, pricing processes, pricing systems and related roles and responsibilities. Support digital marketing campaigns through data analytics and predictive modeling to increase digital marketing reach and optimize campaign ROIImplement mechanisms to in line with the market-oriented / customer-centric company mission: Define and implement customer-centric indicators like customer value, cost to serve, customer acquisition costs, customer satisfaction etc. Align internal operating model, processes, behaviors and data with customer needs and trajectory, e.g., implement a customer journey view instead of a transactional view or create a digital-first, hybrid sales model/roleUse data and digital technology to create competitive advantages for the Sales organization: Define a data strategy and work with BI team to implement it, geared to enable the performance of data analytics intended to optimize the decision making related to the aforementioned opportunity identification and assessment processes. Identify opportunities to expand and improve suite of digital tools and Industry 4.0 opportunities, including, but not limited to internal workflow automation and optimization (e.g., Sales Order Automatization), Sales and Marketing enablement (e.g., CRM), stakeholder communication (e.g., omnichannel experience, digital platform).Practice leadership and support commercial transformation of Sales organization: Build an effective team, demonstrating principled and influential leadership that progresses the advancement of the Sales organization. Advocate for and empower Sales organization to embrace commercial best practices & data analytics as an opportunity rather than a threat or a pointless obligation.Collaborate with other functions to evoke related change management and transformation of the organization and its resources. Continuously assess fit to leverage technologies to improve business processes and decision making as they relate to data analytics or the Geosynthetics industry, also for functions beyond Sales & Marketing like Operations, innovation and sustainability.Qualifications and skillsMinimum 10 years of experience. Bachelor’s degree in related field.Structured listening and questioning with a strong focus of what is being conveyed, both intellectually as well as emotionally Business acumen.Deep experience in commercial strategy, sales strategy, marketing, go-to-market strategies.Deep understanding of financial information and related data modeling, especially P&L statement.Market and competitive research, manufacturing experience and excellent quantitative analysis skills and creativity in problem-solving, critical thinking.Good knowledge of business processes and principles, theories and concepts and a general understanding of industry practices, techniques, and standardsProject management certification like PMP, PMI-ACPEnglish (fluent)BenefitsCompetitive salary and annual bonusFlexible work schedule in hybrid modeComprehensive benefits packageGenerous employee and family assistance program (including telemedicine and medicine)Possibility of contributing to an RRSP with employer contribution