Team Leader-Prod Serv

DescriptionCompany OverviewSprings Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our custom window treatments are available under the Bali, Graber, Sunsetter and Mecho brands in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings.Job PurposeUnder the direction of the Production Supervisor, be the first point of contact, support, and direction for designated associate group.Shift1st shift- 7:00 am 4:00pm(30-minute break), 40 hours a week.Hourly Rate$21.00 per hourResponsibilitiesMaintain and update all metrics/team boards for process teamsAssist with data collection and spreadsheetsAssist with any team training or coordination of team training required including assembling training materialsAttend process team meetings as needed to provide general support.Assists in evaluating team effectiveness.Facilitates and leads selected training and development for associates and teams as needed.Act as a process team facilitator, utilizing team facilitation tools and techniques, when needed.Provide support for the organization of new teams (charter, metrics, agenda, meeting minutes creation)Integrates quality at the source thinking and activities in daily, individual, team and project work. (Applies to all job duties 100%)Utilizes quality/process tools and methodology in daily individual workUtilizes quality/process tools and methodology on teamsDefines and documents individual processes within sphere of controlEnsures that others are trained as back-ups on (processes) within the area/department e. Improves processes within sphere of controlIdentifies waste and rework and enacts plan to improve/solveChecks satisfaction of internal customers through use of quality tools and Customer/Supplier metricsBenefitsPaid Time Off10 Paid Company Holidays401K & Company MatchingQuarterly Gainsharing OpportunitiesCareer Path Advancement OpportunitiesEmployee Product DiscountsEmployee Assistance ProgramsHealth InsuranceVision InsuranceDental InsuranceLife InsuranceDisability InsuranceHealth & Flexible Spending AccountsRequirementsEducation and ExperienceMinimum Education: High school diploma or equivalentMinimum Experience: Proven ability to train others, proven skills using Microsoft Office suite (Word, Excel and PowerPoint)Preferred Education/Skills: Foundation in training (i.e., train the trainer or quality certification), Bi-lingual (English/Spanish) preferredTeam facilitation skills and the ability to train associates using developed training materials.Knowledge, Skills and AbilitiesStrong organization and record-keeping skills are required.Strong applied written and verbal communication skills.Ability to work with associates at various levels within the company.Computer skills are required. Microsoft Word, Excel and Power Point experience.Ability to work varying schedules in the Victoria facility as needed.Attention to detail is required.Ability to complete tasks with minimal supervision.Ability to work well with others.Behavioral CompetenciesEnsures Accountability – Holding self and others accountable to meet commitmentsDrive Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectivesInstill Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticityDrive Results – Consistently achieving results, even under tough circumstancesConsumer/Customer Focus – Building strong customer relationships and delivering on customer-centric solutionsCritical Thinking – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problemsBeing Resilient – Rebounding from setbacks and adversity when facing difficult situationsOptimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvementJ-18808-Ljbffr