Senior Specialist, Health Plan Growth & Community Engagement-CT
JOB DESCRIPTION Job SummaryProvides senior level support for health plan growth and community engagement activities. Responsible for achieving and continuously improving Molina's enrollment/referral growth objectives across all lines of business; collaborates with key departments across the enterprise to improve overall choice rates and assignment percentages. Develops relationships with community based organizations (CBOs) and providers to drive membership growth , and coordinates community events with key partners to increase Molina brand recognition visibility.**Essential Job Duties**- Under limited supervision, responsible for carrying out activities required to achieve membership/referral growth targets and overall ""choice rate"" through a combination of direct and indirect marketing activities and community events.- Achieves monthly, quarterly, and annual enrollment/referral goals and growth targets, as established by leadership.- Schedules, coordinates, and participates in Molina turnkey community events, encourages key partners to participate, and aligns media components.- Schedules, coordinates, and participates in community events, and encourages key partners to participate.- Develops, maintains, and deepens relationships with key business leaders, community based organizations (CBOs) and providers - ensuring all efforts are directed towards building membership.- Collaborates with the provider relations team to ensure providers within assigned territory are aware of Molina products and services.- Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for applicable products.- Represents as an ambassador within the community on the health care delivery system and wellness topics.- Facilitates presentations, attends meetings and distributes educational materials to members and potential members.- Assists with incoming calls - assisting existing and prospective members with health access-related questions.- Identifies opportunities for key sponsorships, and provides justification for Molina participation.- Identifies and promotes Molina's volunteer time off (VTO) program, and develops opportunities for employees to participate in community volunteering events.- Manages daily schedule in alignment with growth and community engagement department goals, initiatives, and assigned community region(s).- Provides training and support to new and existing growth and community engagement team members.- Up to 75% local travel required.**Required Qualifications**- At least 3 years of related experience in marketing, business development, community engagement, sales and/or customer service - preferably in the health care industry, or equivalent combination of relevant education and experience.- Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.- Ability to drive up to 3 hours to attend events.- Ability to attend public events in outdoor venues in all weather conditions.- Ability to sit and stand for long periods.- Ability to lift 30 pounds and independently prepare for and set up community marketing events.- Strong customer service acumen.- Networking skills and ability to develop and maintain relationships with key internal/external stakeholders, including community based organizations (CBOs).- Knowledge of community resources.- Ability to work in a fast-paced, team-oriented environment with little to no supervision.- Organizational and time-management skills ability to manage simultaneous projects and tasks to meet internal deadlines.- Effective verbal and written communication skills, and ability to facilitate public speaking events and presentations.- Microsoft Office suite/applicable software program(s) proficiency.**Preferred Qualifications**- Understanding of the managed care industry, including Medicaid, Medicare, and Marketplace programs.- Previous health care marketing, enrollment/referral and/or grassroots community outreach experience.- Outreach experience serving low income populations.- Experience presenting to health influencer and low income audiences.- Bi-lingual Spanish.To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/VPay Range: $21.82 - $42.55 / HOURLY*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.