Program Manager

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee.Program Manager, GTM and Release ManagementRole SummaryWe are looking for a Program Manager to lead the cross-functional planning and execution of product go-to-market activities, version releases, and process improvement initiatives. This role is responsible for aligning Product, Engineering, Marketing, Sales, Customer Success, Support, Operations, and Enablement around a clear launch and release framework that drives readiness, adoption, and operational excellence.The ideal candidate combines strong program management discipline with practical experience in product launches, release planning, stakeholder coordination, and continuous improvement methodologies. This person will build repeatable processes, improve execution quality, and ensure products and releases move from planning to launch in a structured and scalable way.Key ResponsibilitiesGo-to-Market Program ManagementLead end-to-end program management for product launches, feature launches, and major version releasesBuild and manage integrated GTM plans across Product, Marketing, Sales, Customer Success, Support, Enablement, and OperationsDefine launch scope, milestones, dependencies, risks, owners, and success criteriaDrive cross-functional readiness for internal and external launch activitiesEnsure launch deliverables are completed on time, with clear accountability and escalation pathsCoordinate launch communications, enablement planning, release calendars, and stakeholder updatesProduct and Version Release ManagementOwn the program structure for product version releases from planning through release readiness and post-release reviewPartner with Product and Engineering to align release timelines, milestones, and decision pointsEstablish and maintain release governance, release checklists, and readiness reviewsTrack key release dependencies, risks, and blockers and drive mitigation plansEnsure release documentation, internal communications, training, and support readiness are in place before launchFacilitate post-release retrospectives and capture lessons learned for future improvementsProcess Improvement and Operational ExcellenceIdentify gaps, bottlenecks, and inefficiencies across launch, release, and cross-functional planning processesDesign and implement scalable workflows, templates, governance models, and operating rhythmsStandardize best practices for GTM execution, release management, status reporting, and stakeholder alignmentDefine and monitor KPIs related to program execution, release quality, launch readiness, and process efficiencyDrive continuous improvement initiatives that reduce friction, improve predictability, and increase organizational maturityStakeholder and Change ManagementServe as the central coordination point across multiple teams and senior stakeholdersBuild alignment on priorities, timelines, resource needs, trade-offs, and critical decisionsCreate clear executive-ready status updates, dashboards, and risk summariesSupport organizational adoption of new processes, tools, and ways of workingDrive accountability while maintaining strong cross-functional relationshipsNew Tools ImplementationLead the evaluation, selection, and implementation of new tools that improve GTM execution, release management, and operational workflowsPartner with cross-functional stakeholders to define business requirements, use cases, and success criteria for new systemsCoordinate rollout plans, testing, training, documentation, and change management activities for newly implemented toolsEnsure new tools integrate effectively with existing processes, reporting structures, and cross-functional operating modelsTrack tool adoption, process impact, and optimization opportunities to improve efficiency and scalabilityRequired Qualifications5+ years of experience in Program Management, Product Operations, GTM Program Management, Release Management, or a related functionProven experience leading cross-functional go-to-market programs and product or version release cyclesStrong background in managing complex timelines, dependencies, and stakeholder communicationExperience building and improving business processes in fast-paced, cross-functional environmentsDemonstrated ability to influence without direct authority and drive alignment across teamsStrong written and verbal communication skills, including executive-level reportingStrong analytical, organizational, and problem-solving skillsPreferred QualificationsExperience in B2B SaaS, enterprise software, cybersecurity, or technology organizationsFamiliarity with product launch frameworks, release readiness models, and lifecycle managementExperience with tools such as Monday.com, Azure DevOps, Smartsheet, Salesforce, Confluence, or similar platformsExperience supporting product launches across multiple audiences, regions, or channelsCertification or practical experience in Agile, PMP, Lean, Six Sigma, or change management frameworksMethodologies and Ways of WorkingThe Program Manager should be comfortable applying and tailoring the following methodologies based on business need:Agile program managementStage-gate launch planningRelease readiness and launch governance frameworksRACI and ownership modelsRisk, issue, dependency, and decision trackingContinuous improvement methodologiesChange management and stakeholder adoption planningRetrospectives and lessons-learned reviewsKPI-driven operational managementCore CompetenciesCross-functional leadershipStrategic planning and executionRelease and launch disciplineProcess design and optimizationExecutive communicationRisk managementOperational rigorAttention to detailBias for actionContinuous improvement mindsetSuccess MeasuresOn-time delivery of GTM milestones and release readiness activitiesImproved predictability and consistency of launch and release executionReduced cross-functional friction and clearer ownership across workstreamsHigher internal readiness across Sales, Support, Customer Success, and EnablementBetter visibility into risks, dependencies, and program statusDocumented process improvements that increase efficiency and scalabilitySample Reporting StructureThis role reports to Head of Program Management, and works closely with Product Management, Engineering, Marketing, Sales, Customer Success, Support, and Enablement.Why Join Semperis?You’ll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you’re someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we’d love to meet you.Semperis maintains office locations in several cities across the globe. Where the job description specifies a required location, candidates will follow our hybrid work model. This includes working up to three days per week and remotely the remaining days.Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics.Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.