Operations Lead

About the jobDo you enjoy developing others and creating a team-oriented culture? At Chick-fil-A Wildwood Centre and Chick-fil-A Vestavia Hills, we are looking for individuals who are motivated and passionate about serving their team and guests. We value our team members and have a centralized mindset to bring our best when servicing our guests. You will have the opportunity to grow as a leader, collaborate on a team, and train/coach team members in giving guests great service.What You'll DoRun the day-to-day operationsManage, coach and develop team membersAdequately train new team membersEnsure guests and team's safety and satisfactionDemonstrate CORE 4 when serving guests: share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personalStay engaged with business metrics including, but not limited to, guest satisfaction, food cost, and laborEnsure all team members are focused on serving guests at all timesInteract with guests in ensuring great guests experiencesWho You Are1+ years of restaurant experienceStrong relationship builderDetailed-orientedGrowth-mindsetFast learnerAble to handle high volume operationsProfessional in appearance, communication, and actionsAble to motivate others and create structurePerksCompetitive benefitsFlexible schedulesScholarship opportunitiesContinuous development opportunities