Operational Risk and Controls Manager

Specialty Insurance | Operational Risk | Process & ControlsA rapidly growing specialty insurance organization is seeking a Risk & Controls Leader to support the continued buildout and enhancement of the company's operational controls environment.This role will partner closely with senior leadership and functional business teams to evaluate end-to-end business processes, identify operational risks, embed scalable controls into workflows, and strengthen the broader governance and controls framework across the organization.The position is ideal for someone coming from a Big 4, consulting, or internal audit/risk advisory background who has experience supporting insurance clients and enjoys operating in fast-paced, growth-oriented environments.Key ResponsibilitiesEvaluate and document operational processes and associated risk/control environments across core insurance functionsPartner with business and functional leaders to map processes and layer controls into workflowsDevelop and enhance Risk & Control Matrices (RCMs), process documentation, and controls frameworksAssess control design and operating effectiveness while identifying process improvement opportunitiesSupport remediation initiatives and help implement scalable operational controlsContribute to the continued maturation of governance, risk, and controls infrastructure across the organizationCollaborate cross-functionally with operations, underwriting, finance, and leadership teamsPreferred Background6+ years of experience within Risk & Controls, Operational Risk, Internal Audit, Risk Advisory, or Controls ConsultingPrior experience within Big 4 or consulting environments strongly preferredInsurance industry experience required, ideally supporting P&C, specialty insurance, MGA/MGU, delegated authority, or program business environmentsExperience with process walkthroughs, RCM development, controls testing, remediation validation, and operational/process improvement initiativesStrong understanding of operational and/or financial controls environmentsAbility to operate both strategically and hands-on within a scaling organizationStrong stakeholder management and communication skillsHighly detail-oriented, process-driven, and collaborativeIdeal CandidateThis opportunity is well suited for someone who enjoys building and enhancing controls environments rather than maintaining existing frameworks. The organization is looking for an individual who can bring structure, operational insight, and a pragmatic approach to risk and controls within a growing insurance platform.