Food Operations Manager (Healthcare)

Sodexo is seeking a Food Operations Manager (Healthcare) to support a New York City Health + Hospitals acute care facility in New York City.This is an exciting opportunity for a hands-on, service-driven leader to support a 24/7, 365-day healthcare food operation serving approximately 1,200 meals daily across three meal periods. Reporting to the General Manager, this highly visible role plays a key part in supporting daily operations, ensuring regulatory compliance, driving team performance, and delivering an exceptional patient and customer experience.This role is ideal for a leader who thrives in a fast-paced healthcare environment and enjoys balancing operations, compliance, labor management, and client partnership.Apply today and bring your leadership to a team committed to exceptional healthcare service.What You'll DoSupport the General Manager in oversight of daily food service operations in a complex acute care settingHelp lead a 24/7 operation serving approximately 1,200 meals dailySupport labor management, staffing, scheduling, payroll, and new hire processesManage operational priorities while helping achieve company and client financial targetsMonitor labor costs, cash controls, productivity, and operational performanceSupport achievement of high-quality patient and customer satisfaction outcomesEnsure compliance with food safety, sanitation, workplace safety, and contract standardsSupport audit readiness and successful performance on regular inspections and surveysFoster a positive work environment focused on employee engagement and accountabilityBuild strong client relationships and serve as a trusted operational partnerHelp ensure Sodexo standards are met or exceeded across all aspects of service deliveryWhat We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.What You BringThe ideal candidate will have:Leadership experience in healthcare food serviceStrong supervisory skills and the ability to be a hands-on leaderExperience with labor management, payroll, scheduling, and staffing processesKnowledge of cash controls, labor cost management, and financial acumenStrong understanding of food safety, sanitation, compliance, and workplace safety standardsExcellent communication and relationship-building skills with clients, customers, and staffAbility to manage multiple priorities in a dynamic, high-accountability environmentPassion for customer service and a commitment to operational excellenceFlexibility, compassion, and a collaborative leadership stylePreferred Qualifications:Experience in a union and healthcare environment preferredExperience supporting regulatory audits and survey readiness strongly preferredKnowledge of Sodexo systems and food management tools is a plusWho We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.Qualifications & RequirementsMinimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience - 3 YearsMinimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.