Technical Trainer

Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. Major Job Responsibilities: • Completes daily technical training on the floor to assist with the Certification of team members in their roles. • Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed. • Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools. • Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training) • Develops, builds, and maintains relationships with trainees & leaders in their role. • Participates in new teammate hiring process - assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions) • Conducts training on all shifts. • Influences others to be safety-minded. • Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content. • Additional duties as assigned. How you will impact WestRock: • Improve local team performance through increasing skills and time to certification processes. • Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset. What you need to succeed: Critical Skills/ Capabilities: • Growth and Results Oriented: Results oriented person that looks for constant ways to improve. • Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness) • Accountability: Holds self and others responsible for actions and results • Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus. • Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes • Quality: Actively work to ensure quality is ensured while minimizing waste Technical Skills: • 1 - 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred • 2 - 4 years’ experience in a manufacturing environment preferred • Knowledge of Learning Management Systems preferred. • Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms Others Qualification: • Facilitation/ Presentation Skills • Influencing • Partnering • Problem Solving/ Continuous Improvement • Professionalism What we offer: • Corporate culture based on integrity, respect, accountability, and excellence. • Comprehensive training with numerous learning and development opportunities • An attractive wage, reflecting skills, competencies, and potential. • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work.