Training Lead & SME

Roles & Responsibilities:Strong experience designing and leading training programs in GMP/GxP environments, preferably for Veeva Vault QMS or similar QMS platforms.Solid understanding of QMS processes (Deviations, CAPA, Audits, Inspections) and how changes to these processes and the system impact end users and training needs.Proven ability to develop end-to-end training strategies and plans aligned with program milestones, change impacts, and go live/adoption objectives.Experience conducting training needs and audience analyses (by role, function, and site), and translating these into targeted curricula and learning paths.Proficiency in designing and creating training content (e.g., e learning, instructor led materials, simulations, job aids, quick reference guides, FAQs) using enterprise tools and templates.Hands-on experience delivering training through multiple channels (virtual, classroom, train the trainer, recordings) and adapting delivery style to diverse global audiences.Familiarity with adult learning principles and best practices to ensure training is engaging, practical, and supports long term adoption.Ability to collaborate closely with Business SMEs, OCM, Validation, and technical teams to ensure training content is accurate, aligned with validated processes, and reflects final system behaviour.Experience coordinating training logistics at scale (scheduling, enrolment, tracking completion, managing training environments and user access).Proficiency with Learning Management Systems (LMS) and/or other enterprise learning tools for course setup, assignment, tracking, and reporting.Strong skills in measuring training effectiveness and adoption (e.g., assessments, surveys, KPIs) and using feedback to refine materials and approach.Excellent communication, facilitation, and stakeholder management skills, with the ability to influence site and functional training leads and report training status to program leadership.