Account Manager - Atlanta

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.**About the role**As a CBRE Account Manager, you will oversee a small to medium-sized team responsible for delivering all client commitments.This is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.**What You'll Do:**- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.- Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them.- Assist with the coordination of resources needed to service projects and build strategic operational plans.- Responsible for the management of sales, and relationships with small to medium-sized clients.- Identify new sales opportunities and improvements within existing accounts.- Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management.- Prioritize open issues and tasks, working closely with both internal and client cross-functional teams.- Serve as a point of contact for key systems and processes for projects.- Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.- Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.**What You'll Need:**- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.- Extensive organizational skills with a strong inquisitive mindset**Why CBRE**When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.**Applicant AI Use Disclosure**We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.**What You'll Need:**+ High School Diploma, GED, or trade school diploma with 3-4 years of job-related experience. Completion of a formal apprenticeship program preferred. Electrical license or Certification is preferred. Valid Driver's license required.+ Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.+ Understanding of existing procedures and standards to solve slightly complex problems.+ Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.+ Strong organizational skills with an inquisitive mindset.+ Advanced math skills: add, subtract, multiply, divide. Ability to calculate intermediate figures such as percentages discounts and commissions.**Why CBRE?**We value a culture of respect, integrity, service and excellence crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in.Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month. Internal advancement available after 6 month mark.+ **FORTUNE Most Admired Company #1** in real estate for third consecutive year; **Ten** years in a row on the list.+ **Forbes** Named one of the **best large employers** in America and one of the **World's Best Employers!**Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.Our Values in HiringAt CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.**Disclaimers**+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Electrician position is $90,000.00 annually and the maximum salary for the Electrician position is $110,000.00 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)