Sales Account Manager

Account Manager – Omaha, NebraskaThis is an on site position in Omaha, Nebraska. No relocation package is offered. A multi-state gaming and retail management organization is seeking an Account Manager to support and grow our retail gaming operations in the Omaha, Nebraska region. We provide retailers with technology-driven gaming solutions, operational consulting, and player engagement tools designed to improve revenue performance and maximize underutilized retail space.This role requires frequent travel throughout Nebraska, and a company vehicle is provided.Position SummaryThe Account Manager is responsible for meeting sales goals, managing a portfolio of existing accounts, and identifying new business opportunities. This role builds strong relationships with retail partners, ensures successful delivery of solutions, and collaborates with internal teams to enhance the customer experience.Key ResponsibilitiesManage and grow an assigned territory, including a pre-established customer baseMaintain regular communication with accounts and cultivate executive-level relationshipsUnderstand customer needs and recommend tailored solutionsIdentify market trends and develop competitive strategiesServe as the main point of escalation for customer issuesTrain customers on equipment and ensure successful solution implementationPrepare account status reports and communicate progress to stakeholdersCollaborate with internal teams to develop account plans and support customer retentionQualificationsBachelor's degree in Business, Sales, or related field3+ years of experience in technology, gaming, or retail sales2+ years of outside sales experienceStrong communication skills and ability to influence cross-functional teamsExperience working with software development teams (in-house or offshore)Familiarity with cloud hosting projects and mobile app developmentProficiency in Microsoft Office Suite and Microsoft TeamsPreferredProficiency in additional languages (e.g., Hindi, Spanish, Korean)