Community Engagement Advisor, Bilingual
Job Description: - Drive sales and subscriber growth through direct, in-person engagement within assigned communities .
* Conduct door-to-door outreach, community events, and property engagement initiatives.
* Identify customer needs and recommend appropriate Blue Stream Fiber solutions (video, internet, voice).
* Upsell and cross-sell services to maximize revenue and customer satisfaction.
* Educate residents on product offerings, pricing, and service enhancements.
* Partner with the Account Manager to build strong, long-term relationships with property managers as a trusted sales advisor.
* Serve as the dedicated sales representative for assigned properties, ensuring leasing offices are stocked with marketing materials that drive adoption, visibility, and revenue growth.
* Assist during town halls to educate residents on new service availability.
* Support onboarding and installation phases.
* Serve as the on-site sales subject matter expert throughout property launches and conversions
* Create and manage customer orders within the ICOMS billing system.
* Utilize internal systems for data entry, customer registration, and account updates.
* Request from Account Manager or Field Sales (Manager or Supervisor) who will submit and coordinate marketing collateral requests (flyers, welcome letters, etc.).
* Provide feedback to improve sales processes and customer experience.
* Stay informed on competitive offerings, market trends, and industry developments.
* Contribute to community-level sales strategies and penetration goals.
* Partner with leadership to drive performance and achieve revenue targets.
* Collaborate with Field Sales Manager to meet and exceed sales objecti
Requirements: - Must live in the West Palm Beach, Florida area
* Minimum 2+ years of sales experience (telecom experience preferred).
* Proven success in consultative, field-based sales environments.
* Strong problem-solving and decision-making capabilities.
* Ability to manage conflict and build relationships in diverse environments
* Excellent organizational and time management skills.
* High level of accountability and performance ownership.
* Proficiency in Microsoft Office (Excel, PowerPoint, etc.).
* Strong communication skills (written and verbal).
* Bilingual (English/Spanish)
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Benefits: - Medical, Dental and Vision
* PTO & Holidays
* 401K + Match
* Life Insurance
* FSA & HSA
* Short Term/Long Term Disability
* Legal Plan Support & EAP
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