Front Office Associate

Company Description Dental Care of Madison is dedicated to providing exceptional dental services to the local community, emphasizing patient-centered care in an inviting and professional environment. Committed to fostering oral health for individuals and families, we strive for excellence in every aspect of dental care. Our team is passionate about building lasting relationships with patients while ensuring a comfortable and positive experience. Located in Madison, MS, we are proud to be a trusted partner in supporting healthy, confident smiles. Role Description This is a full-time on-site role for a Front Office Associate, based in Madison, MS. The Front Office Associate will be responsible for managing daily receptionist duties, greeting patients, handling check-in and check-out processes, and ensuring smooth communication between patients and the dental team. Additional responsibilities include managing phone calls with professional etiquette, scheduling appointments, and delivering an exceptional customer service experience to all patients. Qualifications Proficiency in Phone Etiquette and Receptionist DutiesStrong Customer Service and Communication skillsExperience with appointment scheduling and patient Check-in processesOrganized, detail-oriented, and able to multitask effectively in a fast-paced environmentFamiliarity with dental or healthcare office software is a plusHigh school diploma or equivalent; additional training or certifications in office administration or a related field are beneficial