Front Office Coordinator

Company DescriptionMadison Dental Group has been a trusted provider of comprehensive dental care in the Jackson-Metro area since 1990. Led by a skilled team of professionals, including Dr. Cole Fortenberry, Dr. Ben Rudsenske, Dr. Blake Bell, and Dr. Courtney Filgo, we specialize in general, restorative, and cosmetic dentistry. With a focus on creating healthy, confident smiles, we are committed to providing exceptional care to individuals and families in our community. Our practice values quality service and a welcoming environment for all patients.Role DescriptionThis is a full-time, on-site role for a Front Office Coordinator located in Madison, MS. The Front Office Coordinator will oversee daily office functions, such as managing appointment scheduling, handling front desk receptionist responsibilities, posting payments, verifying insurance and ensuring an excellent patient experience. The role requires effective communication, managing phone inquiries, and providing general administrative support to keep the office running efficiently and smoothly.QualificationsProficient in Phone Etiquette and capable of managing high volumes of calls effectively and professionallyExperience with Appointment Scheduling and managing calendarsStrong Office Administration and Receptionist Duties skills, including managing documentation and office suppliesExcellent Customer Service and interpersonal skills to ensure a positive experience for all patientsDetail-oriented with strong organizational and multitasking abilitiesProficiency in using office technology and Dentrix software is a plusHigh school diploma or equivalent requiredPrior experience in a dental or medical office is an advantage