Implementation Operations Specialist / Supervisor / Manager

Company Description:GOFO is a technology-driven global last-mile network operator specializing in efficient and reliable delivery solutions for e-commerce platforms and brands. Operating under the principle “Drive Efficiency, Deliver Trust,” GOFO integrates intelligent technology with localized operations to create a scalable and digitally enabled delivery framework. The company leverages data-driven decision-making across key areas such as network planning, hub and linehaul design, intelligent dispatch, and customer experience. With over 2,000 employees globally, GOFO operates in the United States, Canada, France, the Netherlands, and Italy, and continually expands its footprint to provide optimized, cross-regional delivery solutions.Responsibilities:Operation SupportFollow up and resolve complex and difficult warehouse issues within the region, fully respond to and support warehouse demands. Responsible for new project implementation, including site investigation, layout planning, capacity calculation, staffing and equipment configuration.Efficiency & Cost OptimizationAnalyze regional operation data, identify bottlenecks, formulate and promote improvement plans to raise labor efficiency and reduce per-order cost.Quality & ComplianceInspect warehouse safety, quality and compliance status, and drive rectification of existing problems; assist in coping with local government inspections.Cross-department CollaborationCoordinate with customer, quality control, business and other teams to advance demands and ensure problems are solved and implemented.Training & EmpowermentProvide training on workflows, SOPs and improvement tools for front-line management staff of warehouse and transportation operations.Requirements:Bachelor’s degree or above, major in Logistics, Supply Chain, Industrial Engineering and related majors is preferred.Experience in logistics operation, implementation or warehouse & distribution management; experience in new warehouse launch and optimization projects is preferred.Familiar with warehousing & transportation procedures and safety specifications, with ability in process sorting and standardization implementation.Solid project management capability, cross-team communication & coordination skills, and strong execution.Proficient in Excel, PPT and data analysis tools such as Power BI; familiar with WMS and TMS systems.Job Location: Optional locations Melrose Park, IL 60160Doral, FL 33126Decatur, GA 30034