Front Desk Receptionist
Overview:
We are seeking a Front Desk Receptionist to join our Richmond team. The ideal candidate will be responsible for managing the front desk, accepting payments/co-pays, providing excellent customer service, and performing various administrative tasks.
Responsibilities:
- Greet and welcome patients in a professional and friendly manner
- Answer and direct phone calls using proper phone etiquette
- Retrieve insurance and identification cards and scan into system
- Schedule patient appointments and provide support to patient inquiries
- Accept and post co-pays, or account payments
- Perform clerical duties such as data entry, scanning and typing
- Keep waiting room area tidy and presentable
Requirements:
- Experience as a medical office receptionist
- Knowledge of medical insurances a must
- Strong organizational skills with the ability to prioritize tasks
- Excellent customer service and communication skills
- Proficient in payment posting, and End of Day balances
- Ability to handle multiple tasks efficiently
-Reliable transportation and valid drivers license.
If you are a reliable detail-oriented individual with exceptional customer support skills and enjoy working in a fun, uplifting environment, we encourage you to apply for this position.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: No more than 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
No weekends
Work Location: In person