Lead AV Technician

Lead Av TechnicianWe're partnering with a South Florida-based integrator that uniquely combines custom AV installation with IT services for both residential and commercial clients. This owner-operated business originally launched as an IT solutions provider and has expanded into home automation, structured cabling, access control, and Control4 programming. Clients benefit from a one-stop-shop approach, receiving everything from wireless networking and camera systems to Office 365 administration and server management. As demand grows, this team is seeking a Lead AV Technician.Why Join Us?Be more than a number – work directly with the owners in a close-knit, collaborative teamFlexibility and autonomy – enjoy a mix of fieldwork and remote troubleshooting; manage your day without micromanagementSupportive, growth-minded culture – ideal for candidates who love to keep learning and expanding their technical skillsCross-training in IT and AV – get exposure to both residential and commercial environments across multiple technologiesDirect impact – your work helps reduce subcontracting, streamline job completion, and strengthen long-term client relationshipsTools to succeed – company vehicle, laptop, iPad, phone, and gas/expense card providedNo side hustle policy – this is a full-time opportunity to grow within a focused and professional environmentJob OverviewYou'll take charge of field operations, lead jobsite execution, and serve as the key bridge between techs and the leadership team. Projects span everything from Control4 installs and rack builds to network deployment, server configuration, and client education. You'll have real ownership of your work, with a high level of trust and the autonomy to solve challenges as they arise.Key ResponsibilitiesLead onsite AV installations across residential and commercial projects (Control4, structured cabling, surveillance, audio, etc.)Supervise subcontractors or internal team members on multi-day projectsBuild clean, organized AV racks and document work thoroughly using Jobber and MS TeamsReport site progress, materials, and scheduling updates clearly and consistentlyRespond to service tickets and customer support issues (some handled remotely)Take ownership of installations from start to finish, ensuring follow-ups and completionMaintain high standards of professionalism with clients and team membersUphold company values by demonstrating initiative, communication, and quality workmanshipQualifications3+ years of AV installation experience, ideally in a lead or supervisory capacityProficient in Control4; additional experience with Lutron, Savant, or similar is a plusFamiliarity with Microsoft Office 365 environments and general server administration (training provided if needed)Highly independent, resourceful, and comfortable making decisions in the fieldMust bring your own tools (e.g., drill, tester, hand tools); ladders and large equipment providedClean driving record and comfort using a company-provided take-home vehicleStrong communication and documentation habitsNo freelance or side AV work—this is a full-time, committed team roleBenefitsCompany vehicle (take-home), gas card, iPad, phone, and laptop providedWeekly team syncs and strong internal communication cultureReimbursement for training and certificationsEmployer pays 50% of a private healthPotential for bonus opportunities based on referrals or project success