Conference and Catering Services Manager

Omni Austin Hotel DowntownExperience the energy of Austin while building a career with purpose at the Omni Austin Hotel Downtown. Nestled in the Live Music Capital of the World, our hotel sits just steps from the iconic 6th Street Entertainment District, the Texas State Capitol, and surrounded by legendary live music venues, creative culture, and Austin's vibrant culinary scene. At Omni, we blend Texas charm with modern luxury, offering both guests and associates a one-of-a-kind experience that captures the true spirit of downtown Austin. Our associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth. We take pride in fostering a culture built on respect, gratitude, and empowerment - one that encourages our team members to learn, grow, and advance within the company. Working at the Omni Austin Hotel Downtown means being part of a brand recognized for exceptional service and genuine hospitality. If you're friendly, motivated, and passionate about creating memorable experiences, the Omni Austin Hotel Downtown may be your perfect match. Join a team that celebrates hospitality, heart, and the unmistakable energy of Austin - where every day brings something new. Omni Austin Hotel Downtown is seeking a customer-focused Conference and Catering Services Manager to join our team. As a Conference and Catering Services Manager, you will act as the liaison between the hotel and client while servicing groups through the planning process and on-site execution of the event or stay. Omni Benefits IncludeFree Downtown Parking in our Underground Garage Associate Cafeteria with Daily Complementary Hot Meals Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability. 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more! Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance Responsibilities include: Proven track record of planning, coordinating, and executing conferences, meetings, and group events in a hotel or hospitality setting. Understanding of hotel operations, banquets, catering, A/V, group rooms, and F&B, with the ability to lead event logistics across departments for seamless execution. Desire to build and maintain strong team and interdepartmental relationships. Ability to manage multiple groups and timelines simultaneously while maintaining attention to detail. Proactively anticipate challenges and implement effective solutions in real time. Prepare detailed and accurate group resumes and banquet event orders to ensure operational success. Experience in customizing menus and creative upselling to maximize revenue and ensure profitability. Provide accurate forecasting for room block pickup and food/beverage revenue. Responsible for the financial management of assigned programs, including accurate estimates, invoices, timely collection of program deposits, and final bill review. Participate in all regular and operational meetings as required. Mentor to the Marketing & Event Coordinator. Serve as the primary liaison between the client and all hotel departments during the planning phase, on-site execution and post event bill review. Qualifications include: Prior Hotel experience or Event Management experience is preferred Must be able to work flexible hours to include weekend and holidays in order to meet the demands of a 24-hour operation Excellent communication skills in all aspects: verbal, written and non-verbal Bachelor's Degree preferred Appropriate, professional appearance and presentation Strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi/Salesforce (FDC), Excel, Outlook, and other management systems Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to work cohesively with co-workers both within and outside of the department Ability to think clearly, quickly and make concise decisions Ability to work well under pressure, dealing with many guest requests/questions within a short period of time Strong organizational skills with the ability to prioritize and multi-task in a fast-paced environment. Stand, walk or sit for an extended periods or for an entire work shift. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.