Security Operations Analyst

Who We AreWe're powering a cleaner, brighter future.Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.Are you in?Primary PurposeJOB EXPECTATION: Engage in job duties outlined below, to reduce risk exposure in areas of cyber and physical security; and to promote our mission of safeguarding the people, property, reputation and shareholder value of the corporation. PURPOSE Perform programming review and provisioning to complex networked enterprise security operations software systems (e.g. CCure 9000 Enterprise, Andover Continuum, D3, DMP, Compass, ExacqVision, Enterprise System Manager, and JIRA, etc.) Perform security system tuning and calibration, monitor status of system issue service tickets, and conduct ESOC acceptance testing and commissioning reviews Conduct validation of security equipment corrective and preventive maintenance Provide vendor support for system maintenance Collect and analyze system metrics; prepare reports on Security Operations systems Monitor the compliance of security systems with Management Model and regulatory standards Assist in planned security system outages Support ESOC operationsPrimary DutiesDay-to-day operation of security systems (40%)Collection, analysis, and reporting of security systems performance (30%)Provide training and systems support for end users (10%)Contribute to Security Operations processes, procedures, and best practices (10%)Support system update and related outages (10%)Job ScopeSupport the efficient operation of intrusion detection, access control, and video systemsCollect, analyze and report system alarm performance issues, perform alarm performance remediation, and assist in the effective integration of systems with CISS teams and Exelon Business UnitsWork under the direct supervision of senior team membersMinimum QualificationsBachelor's degree or Associate's degree with 5 years of security system experienceStrong communication skills, both written and oralKnowledge of PC/desktop workstation applications: Microsoft Word, Excel, Outlook, PowerPoint, etc.Strong analytical and presentation abilityAbility to work effectively under high stress situationsAbility to rapidly assess and respond to life safety and security incidentsPreferred QualificationsBachelor's degreeProficiency on the following systems: CCure 9000 Enterprise, ExacqVision, Andover Continuum, Pelco Control Point, Compass, DMP, D3, JIRA, PassagePoint, Enterprise System Manager, Exelon AlertKnowledge of: Exelon business structure, ESOC policies and procedures, Exelon NERC CIP policies and procedures, substation operation, and CISS policies and proceduresBenefitsAnnual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $76,800.00/Yr. – $105,600.00/Yr. Annual Bonus for eligible positions: 10% 401(k) match and annual company contributionMedical, dental and vision insuranceLife and disability insuranceGenerous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave Employee Assistance Program and resources for mental and emotional supportWellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursementReferral bonus programAnd much moreNote: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.