Credit Collections Manager

*Specific company information will be shared with qualified candidates. This manufacturing company is located 40-60 min southeast of Tallahassee, FL but has an office in Tallahassee that eventually may be utilized as well. Company is also open to offering relocation. Awesome culture and employee benefit coverage paid 100% by the company!Job Summary:The Credit & Collections Manager will play a critical role in driving the company’s financial health and supporting continued growth by leading all aspects of customer credit strategy, risk management, and collections operations. This position owns the full credit lifecycle — from evaluating customer creditworthiness and establishing credit policies to optimizing collections processes and improving cash flow performance.As a key business partner to Accounting, Sales, and Operations, this individual will help balance revenue growth with disciplined risk management while building scalable processes that support a fast-growing organization. The Credit & Collections Manager will serve as the primary decision-maker for customer credit approvals, helping reduce bad debt exposure, improve DSO, and strengthen the overall order-to-cash cycle. This role reports directly to the Assistant Controller and is based out of the company's corporate office.Essential Duties & Responsibilities: Evaluate and approve customer credit applications, limits, and payment termsEstablish and maintain credit policies, procedures, and risk frameworksMonitor customer financial health, payment trends, and exposure levelsPartner with Sales and Operations to assess risk on new and existing customersMake decisions on order holds, releases, and escalations based on risk thresholdsDevelop and execute a proactive collections strategy to minimize past due balancesManage collection efforts across all aging buckets, including escalation protocolsLead resolution of disputes impacting payment timingDrive accountability for timely follow-up and cash applicationMaintain strong customer relationships while enforcing payment disciplineOversee AR aging, ensuring accuracy and integrity of receivables dataPartner with AR Specialist (order acceptance role) to ensure alignment between credit approval and order processingEnsure timely and accurate invoicing processes are followedIdentify and implement process improvements to streamline the order-to-cash cycleRequired Skills & Abilities: Strong understanding of credit analysis and financial statementsProven ability to manage collections and reduce past due balancesExperience working in a B2B environmentExcellent computer skills; specifically, advanced experience in Microsoft Excel.Excellent written and verbal communication skills.Analytical ability to develop and implement improvements or recommendations.Attention to detail.Able to work well with senior executives.Preference will be given to candidates with experience in private equity backed environments.Education & Experience: 5+ years of experience in credit, collections, or accounts receivableHigh School Diploma or equivalent required. Associate’s degree (or higher) in accounting, finance or business from an accredited university preferred.Physical Demands:Must be able to accurately exchange information with customers, co-workers, management, and vendors.Occasionally moves files and boxes of records weighing up to 20 lbs.Constantly operates a computer and other office machinery, such as copiers, printers, and telephones.Must be able to remain in a stationary position for 90% of the time.