Human Resources Manager

Position SummaryThe Human Resources Manager plays a key role in supporting HM Cragg’s continued growth by ensuring effective HR operations, compliance, and a positive employee experience. The ideal candidate is a collaborative and approachable HR professional who balances strong technical knowledge with a people-first mindset. This individual will partner closely with leadership to support payroll and benefits administration, maintain compliance with employment regulations, and provide guidance on employee relations and performance management. The HR Manager will also collaborate with HM Cragg’s longstanding outsourced recruiting partner and internal hiring teams to support effective hiring processes, workforce planning, and a strong candidate experience. Success in this role requires strong organizational skills, attention to detail, sound judgment, and the ability to build trusted relationships across the organization while helping foster a culture of accountability, engagement, and continuous improvement. This role has a career path opportunity to a Director role for the right candidate who can deliver proven results. Reporting RelationshipThe HR Manager reports to the CEOResponsibilities / AccountabilitiesStrategy and Program DevelopmentSupport the development of the organization’s HR strategyPartner with outsourced HR resources and leadership to develop and deliver employee engagement, leadership development, and change management initiativesPartner with leadership to support workforce planning, organizational design, and talent planning aligned with business growth objectivesContinuously evaluate and improve HR processes, systems, and policies to enhance efficiency, scalability, and employee experienceLeverage HR data and insights to identify trends, inform decision-making, and recommend improvements across talent, engagement, and retention Payroll / BenefitsProvide oversight and final review of bi-weekly payroll processing completed by the HR Generalist through Paylocity to ensure accuracy and compliance.Ensure proper administration of payroll-related items including PTO tracking, bonuses, commissions, and related reporting handled by the HR Generalist.Monitor payroll activity and provide guidance on complex payroll issues such as timecard discrepancies, levies, and mandated deductions or garnishments as needed.Review monthly benefit statement reconciliations prepared by the HR Generalist and coordinate with vendors to resolve escalated discrepancies.Oversee administration of employee benefit programs including health plans, dental, life insurance, and 401(k)Manage employee benefit transitions during separations including COBRA and offboarding coordinationBuild and maintain strong working relationships with health, retirement, and benefit plan providersMaintain Paylocity system administration including ad hoc reporting, employee record setup, updates, and archivingLead and coordinate the annual open enrollment processCompliancePerform annual Non-Discrimination reporting for all company benefit programsManage Affirmative Action reportingManage vendor relationships for Work Comp, Drug/Alcohol testing, and Background checksPartner with the EHS Manager regarding workers compensation including incident reporting, compliance, and investigationsManage state reporting including Unemployment Insurance and State Tax SystemsOversee drug and alcohol program processes including policy adherence, incident management, and documentationConduct employment verifications and background checksAdminister proper FMLA and Paid Leave compliance and other compliance adherence for organizations over 100 FTEsMaintain compliance with federal, state, and local employment laws and regulations, including policy reviews and annual EEO reportingParticipate in annual benefit plan audits and prepare documents requested by auditorsEmployee RelationsServe as a point of contact for employee relations questions, concerns, and guidanceManages the content and distribution of the Employee Handbook and related policiesPartner with outsourced recruiters to further AAP and EEO initiativesPartner with outsourced recruiters for recruiting activities for new employees including offer letters, non-solicitation agreements, and job descriptionsManages the process of recruiting partnerships with military, trade schools and higher educationCoordinate onboarding logistics including scheduling and required documentationConduct investigations and partner with managers on disciplinary actions and terminationsManage employee off-boarding processesProvide performance management guidance and coaching to managersPrepare and facilitate manager training sessions across the organizationProvide supervision of the Office Manager and HR GeneralistPartner directly with hiring managers on HR-related initiatives and support needsLead and support the employee engagement and ESOP teamsRequirementsSkills / KnowledgeExperience supporting payroll processes, preferably with a third-party software system (Paylocity preferred, or ADP, etc.)Ability to proactively identify issues and apply solutionsStrong attention to detail, accuracy, and exceptional organizational skillsExceptional listener and communicator who conveys information clearly both verbally and in writingAbility to communicate to all levels of the organization including Executives and Leadership TeamAbility to effectively prioritize and manage multiple tasks in a fast-paced environmentStrong relationship-building skills with both internal and external partnersPersonable professional with cultural sensitivity and the ability to build rapport with diverse groupsInnovative problem solver who can develop practical solutions and resolve employee concernsCollaborative team player who builds trust and credibility with colleagues across the organizationPersonal AttributesDemonstrates honesty, confidentiality, and integrity in work and relationshipsDemonstrates servant-based principles with internal and external customersShows innovation and creativity in approach to workPossesses a strong work ethic and takes ownership of company and employee goalsValues collaboration and teamwork for the mutual success of the company and its employeesPosting QualificationsBachelor’s degree with HR focus preferred3+ years of HR and payroll experienceProficiency in Microsoft Office Suite including Excel, Word, and PowerPointExperience with Paylocity is a plus but not required