VP of Sales and Customer Success

Join a leading educational video platform and drive growth across the US marketLead a high-performing sales team while staying hands‐on with pipeline and dealsPermanent role, full-time, working remotely from the US (with travel to meet in person)The VP of Sales and Customer Success is responsible for leading ClickView's growth in the United States, owning revenue performance and driving a high‐performing, hands‐on sales function. This role will define and execute a clear customer acquisition strategy aligned to global priorities, with full accountability for building pipeline, closing deals, and delivering on revenue targets.As the on‐the‐ground sales leader, you will combine strategic leadership with direct execution – leading and coaching the team while actively driving opportunities, shaping demand, and building key relationships across districts and education stakeholders. Working closely with Marketing and Customer Success, you will ensure a tightly aligned go‐to‐market approach that delivers qualified pipeline, strong conversion, and long‐term customer value.What are the key accountabilities of this role?Own and deliver individual and team revenue targets, taking direct accountability across the full sales cycle – from prospecting and qualification through to pipeline management and closing key dealsPartner closely with the CEO to define and execute a focused US growth strategy, translating priorities into clear weekly execution plansBuild, coach, and lead a high‐performing sales team, setting clear expectations on activity, pipeline health, and conversion metricsPersonally drive pipeline through direct selling, strategic outbound, and local market engagement, particularly in priority districts and statesEstablish strong operating rhythms across forecasting, pipeline reviews, and deal inspection, while championing CRM discipline and ensuring accurate, high‐quality reporting in SalesforceCollaborate with Marketing to ensure lead generation efforts translate into qualified pipeline, actively shaping campaigns based on market feedback and conversion dataAlign closely with Customer Success to drive retention, expansion, and strong customer outcomes, ensuring a seamless end‐to‐end customer experienceWork with other Sales leaders to standardise management practices across regionsBuild and maintain senior relationships with key customers, districts, and government stakeholders, acting as a visible and credible market leader for ClickView in the USUtilising historical sales and customer data, analysing market trends, and advanced forecasting models to develop accurate revenue forecastsResponsible for regional RFQs and strategic bids, ensuring responses are compelling, timely, and commercially soundRequirements:Significant experience leading sales teams, with a strong track record in EdTech or education marketsProven ability to own and deliver revenue targets, building pipeline and driving deals through to close in a hands‐on capacityDemonstrated success developing and executing go‐to‐market strategies that drive new business growth and expand market presenceExperience scaling sales in new or growth marketsStrong commercial acumen, with expertise in deal structuring, contract negotiation, and pricing to win and grow strategic accountsHighly effective people leader with a track record of building, coaching, and holding high‐performing teams accountable to clear activity and performance metricsData‐driven operator, confident using CRM and pipeline data to drive forecasting accuracy, performance insights, and decision‐makingBenefits:Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave401k match and Platinum health insurance (80% coverage) - with vision and dental includedFlexible working hours and arrangements - to accommodate for different working preferences and personal situationsGenerous parental leave policy - offering 16 week's full pay100 days working from anywhere - work remotely from a different location for up to 100 calendar days per yearLearning and Development budgets - professional opportunities made available to all our teams, so you can continue growing to be the best youWellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do#J-18808-Ljbffr