Technician Level 2 - Commercial

Job DescriptionCommercial AV Install Technician - Level 2Full-Time Reports to: Project Foreman / Project ManagerAbout Logic IntegrationLogic Integration is a nationally recognized audiovisual integration firm headquartered in Lone Tree, Colorado. We design, engineer, install, and support advanced AV, lighting, shading, and automation systems for commercial and residential clients across the United States. Our team delivers approximately 200 projects annually, ranging from $25K to $2M+, and we hold ourselves to the highest standards of quality, craftsmanship, and professionalism.Role SummaryThe Level 2 Install Technician is an intermediate-level position on the commercial installation team. Building on the foundational skills of a Level 1, the Level 2 Technician is expected to independently execute AV system installations, configure and test equipment, troubleshoot system issues, and take increasing ownership of job-site quality and task completion. This role works under the direction of the Project Foreman and Project Manager but requires significantly less supervision than a Level 1.Level 2 Technicians are expected to fully understand signal flow, read complete AV construction documents, and begin mentoring Level 1 Technicians on-site. This role requires 1-3 years of experience in commercial AV, pro audio/video, or a related low-voltage trade.Core ResponsibilitiesAll Level 1 Responsibilities, Plus:The Level 2 Technician is expected to perform all Level 1 duties proficiently (cable pulling, termination, labeling, trim-out, rack assembly, job-site cleanliness, time tracking, PPE compliance) and adds the following scope:System Installation & Configuration• Install, connect, and configure commercial AV systems including displays, projectors, audio DSPs, amplifiers, microphone systems, and video distribution• Install and wire control system hardware (Crestron, Extron, etc.); upload and download programming code from internal or external programmers• Configure and commission collaboration/conferencing systems (Microsoft Teams Rooms, Zoom Rooms, Poly, Logitech)• Install and configure digital signage systems and media players• Terminate and test all connection types including 66/110 punch-down blocks, Krone, data blocks, CATV distribution, and satellite systems• Construct, install, wire, dress, and label equipment racks to Logic Integration and AVIXA standards, including power sequencing and UPS integrationSignal Flow & System Understanding• Demonstrate full understanding of audio and video signal types, routing, and quality (analog vs. digital, balanced vs. unbalanced, HDMI/HDBaseT/SDI/Dante/AES67)• Read and interpret complete AV construction documents including floor plans, rack elevations, signal flow diagrams, one-line diagrams, and network schematics• Understand product functionality, system interconnection, and how individual components contribute to the overall system design• Identify and resolve signal path issues, ground loops, and impedance mismatchesTroubleshooting & Problem Solving• Independently troubleshoot system-level issues using logical, step-by-step diagnostic methodology• Debug installations by isolating faults across cabling, hardware, configuration, and programming layers• Read and apply product manuals, technical bulletins, and manufacturer documentation to resolve issues without outside assistance• Proactively identify job-site issues and communicate resolutions or escalation needs to Project ManagementQuality & Professionalism• Maintain a trained eye for detail and take pride in installation quality - cable dressing, labeling, mounting, and finish work• Ensure all work meets AVIXA installation standards (ANSI/AVIXA A102.01) for cable management, rack building, and device mounting• Complete punch-list items thoroughly and with urgency• Begin mentoring Level 1 Technicians on proper techniques, standards, and work habitsJob Site Operations• Coordinate daily with Project Foreman and Project Manager on task sequencing, material needs, and project status• Communicate professionally with clients, general contractors, architects, and other trades• Maintain awareness of project scope, change orders, and schedule impacts; escalate issues promptly• Track and report time accurately using company time-tracking systems• Maintain company vehicle - daily trash removal, weekly deep clean, organized tool and material inventoryIndustry Standards Alignment (AVIXA / InfoComm)Level 2 Technicians are expected to work in compliance with and develop deeper knowledge of:• ANSI/AVIXA A102.01:2017 - AV Installation Standard• ANSI/AVIXA F501.01 - Cable Labeling and Cable Pathways• ANSI/TIA-568 - Structured Cabling Standards• ANSI/TIA-606 - Administration Standard for Telecommunications Infrastructure• ANSI/AVIXA V202.01:2016 - AV Display Image Size Standard• ANSI/AVIXA A102.02 - AV System Performance Verification• OSHA Construction Safety Standards (fall protection, PPE, electrical safety)Active pursuit of AVIXA CTS certification is expected within 12 months of hire.Career PathLevel 1 Technician → Level 2 Technician → Level 3 Technician → Project ForemanWhat Separates Level 2 from Level 1• Can work independently on installations with minimal supervision• Understands complete signal flow and can read full AV construction documents• Independently troubleshoots and resolves system-level issues• Configures and commissions equipment (not just installs it)• Begins mentoring Level 1 Technicians on-site• Takes ownership of job-site quality and communicates proactively with PM• Actively pursuing AVIXA CTS certificationLogic Integration is an Equal Opportunity Employer.RequirementsRequired Qualifications• 1-3 years of experience in commercial AV installation, pro audio/video, or related low-voltage trade• Demonstrated proficiency in all Level 1 responsibilities• Working knowledge of audio and video signal types, routing, and system interconnection• Ability to read complete AV drawings, rack elevations, and signal flow diagrams• Proven troubleshooting and diagnostic skills• High school diploma or equivalent• Valid driver's license with clean driving record• Ability to pass background check and drug screening• Authorized to work full-time in the United States• Must provide standard hand tools per Logic Integration tool list• Ability to safely lift 80 lbs regularly and work on ladders, lifts, scaffolding, and in confined spacesPreferred Qualifications• AVIXA CTS or CTS-I certification (or willingness to obtain within 12 months)• OSHA 10 or OSHA 30 certification• Manufacturer certifications: Crestron, Extron, QSC, Biamp, Shure, or similar• Experience with AV-over-IP systems (Dante, AES67, NDI, SDVoE)• Experience with UC platforms (Microsoft Teams Rooms, Zoom Rooms)• Networking fundamentals (IP addressing, VLANs, subnetting, basic switching)• Experience with structured cabling certification and testing tools (Fluke, Ideal)BenefitsCompetitive compensation commensurate with experience• Quarterly performance bonus based on project profitability metrics• Health insurance - Logic pays 50% of base plan (Kaiser)• Dental and vision insurance - Logic pays 50% for employee and family (Humana)• 401(k) with company match up to 3%+ after 1 year• Paid vacation (40 hours year one, 80 hours year two, 120 hours year three)• Paid sick leave (48 hours/year)• Paid birthday off• Paid holidays• 4-day work week (Monday-Thursday, 10-hour days)• Paid training and professional development• AV equipment purchases at cost