Power Platform Operations Engineer (Hybrid)

Job TitlePower Platform Operations Engineer (Hybrid)Job DescriptionWho We AreKaplan International is a world-leading education business providing English courses and university preparation programs for international students. As part of Kaplan Inc., a US-owned business, we pride ourselves on delivering high-quality education and excellent student support. Our teams work globally to provide immersive learning experiences, supported by cutting-edge technology and a commitment to innovation.The RoleWe are looking for a Power Platform Operations Engineer to manage and optimize the technical environment supporting Power Platform. This role focuses on platform administration, environment management, integration with Azure services, and enforcing governance policies.Key ResponsibilitiesPlatform Administration: Manage Power Platform environments, capacity, data policies, and user access.Monitoring and Maintenance: Monitor platform health, usage, and performance using the CoE toolkit and admin centre.Automation and Integration: Support integration with Azure services, APIs, and data connectors.Security and Governance: Implement and enforce data loss prevention (DLP) policies, role-based access controls, and environment strategies.Incident and Problem Management: Respond to platform incidents and coordinate resolutions with Microsoft or internal teams.Documentation and Reporting: Maintain system documentation, change logs, and dashboards for usage analytics.Continuous Improvement: Stay current with Microsoft updates, new features, and best practices to improve platform operationsGovernance and Compliance: Monitor environments and applications for adherence to platform governance and data policies.Remote Collaboration: Work closely with UK-based team members, demonstrating flexibility in communication and project delivery across different time zones.Required Skills and ExperienceProven experience in Power Platform administration and Azure operations.Working knowledge of Dataverse, PowerShell, and Microsoft 365 integration.Understanding of DLP policies, connectors, and tenant governance.Strong analytical and troubleshooting skills.Excellent communication and documentation abilities.Desirable SkillsMicrosoft Certified: Power Platform Administrator (PL-600) or Azure Administrator (AZ-104).Experience with CoE Starter Kit and monitoring tools.Familiarity with ITIL practices and operational governance frameworks.LocationBangalore, KA, IndiaAdditional LocationsEmployee TypeEmployeeJob Functional AreaIT DevelopmentBusiness Unit00092 Kaplan HealthDiversity & Inclusion Statement:Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.Kaplan is a drug-free workplace and complies with applicable laws.