Salesforce Manager

Company Overview:At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.If you're looking to make an impact and grow with a team that values you, come join us!Job DescriptionPosition OverviewThe Salesforce Manager is responsible for leading the strategy, administration, optimization, and ongoing development of the Salesforce ecosystem across the organization. This role partners closely with business stakeholders, engineering teams, and leadership to deliver scalable CRM solutions that improve operational efficiency, customer experience, and business performance. The ideal candidate combines strong technical Salesforce expertise with leadership, project management, and cross-functional collaboration skills.How you'll make an impact:Lead the administration, configuration, and optimization of the Salesforce platform across the organizationManage and mentor Salesforce Administrators, Developers, and supporting technical resourcesPartner with business stakeholders to gather requirements and translate them into scalable Salesforce solutionsDrive CRM strategy, roadmap planning, and platform enhancements aligned with business objectivesOversee integrations between Salesforce and internal or third-party systemsEnsure platform stability, security, data integrity, and compliance with best practicesManage Salesforce releases, testing, deployment activities, and ongoing support processesIdentify opportunities for automation and process improvements to increase operational efficiencyMonitor platform performance and recommend improvements for scalability and user experienceCollaborate with cross-functional teams including Sales, Operations, Product, Marketing, and ITWhat you'll need to succeed:Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience)5+ years of Salesforce experience including administration, configuration, and platform management2+ years of leadership or people management experienceStrong understanding of Salesforce Sales Cloud, Service Cloud, and platform capabilitiesExperience managing Salesforce projects, enhancements, and integrationsKnowledge of Salesforce security, profiles, permission sets, workflows, flows, and reportingExperience working in Agile environments and managing competing prioritiesStrong communication, stakeholder management, and problem-solving skillsAbility to balance technical execution with business strategy and operational needsWhat would make you stand out:Salesforce certifications such as Salesforce Administrator, Advanced Administrator, Platform App Builder, or Sales/Service Cloud ConsultantExperience managing large-scale Salesforce environments with complex integrationsExposure to Apex, Lightning Components, APIs, or custom Salesforce developmentExperience with CPQ, Marketing Cloud, Experience Cloud, or other Salesforce productsBackground in financial services, fintech, or highly regulated industriesExperience driving CRM transformation initiatives or enterprise-scale implementationsStrong analytical mindset with experience leveraging Salesforce reporting and dashboards for decision-makingPassion for process improvement, automation, and delivering exceptional user experiencesWhy Join Us:Generous paid time offCompetitive medical, dental & vision coverage401K with company match for USCompany-paid life insuranceCompany-paid short-term and long-term disabilityAccess to mental health and wellness resourcesCompany-paid volunteer time to do good in your communityLegal coverage and other supplemental optionsA value-based culture where growth opportunities are endlessMore:Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice