Service Now Consultant

SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.Job DescriptionPosition Title: Service Now ConsultantLocation:Reston , VADuration: 6 months ContractNeed Local or who can attend Face to faceInterview Process: Face to FaceRequired Skills:8 years' experience in continuous process improvement methodologies including ITIL, business process re-engineering, and/or quality management initiativesSignificant demonstrated experience with ITIL business process reformation, re-engineering, and project management activities, with extensive Service Catalog and Service Request experienceExpert level experience in Service Now Service Catalog and ServiceRequest design and implementationExpert level in Reporting based upon requestsExpert level in Service-Now integrations to on-prem application including but not limited to SQL and WebServices (REST and SOAP)Expert level experience with workflow creationExperience working with/leading process reformation teamsKnack for uncovering and recommending timely and high-impacting enhancements to day-to-dayDesire to develop complex strategies to overcome cultural resistance to process-driven changeExperience facilitating quality improvement effortsExcellent verbal and written communication skillsExcellent leadership and problem-solving skillsExperience with Service Now required, experience with Remedy is a plusQualificationsBachelor'sAdditional InformationAll your information will be kept confidential according to EEO guidelines.J-18808-Ljbffr