Lead Massage Therapist

OverviewThe Lead Massage Therapist (Lead LMT) is a full-time leadership role responsible for elevating massage operations, therapist performance, and client experience at the store level. This individual serves as both a clinical expert and on-floor leader, ensuring consistent execution of Clean Market’s service standards while acting as a cultural anchor for the LMT team.At Clean Market, Lymphatic Drainage Massage (LDM) is a cornerstone offering within our science-backed, preventative wellness model. As a Lead LMT, you are not only delivering exceptional bodywork—you are guiding clients through a personalized wellness journey that supports detoxification, recovery, and overall well-being.This role requires mastery across all Clean Market massage modalities—including lymphatic sculpting, signature massage, facial massage, prenatal and deep tissue massage—as well as the ability to train, coach, and inspire a high-performing team. The Clean Market Approach to MassageClean Market’s Lymphatic Drainage Massage is a gentle yet highly effective treatment designed to support the body’s natural detoxification and immune function. By guiding lymphatic fluid through precise, intentional techniques, therapists help reduce inflammation, improve circulation, and promote overall balance.Our method integrates:Swedish massage techniques to enhance relaxation and circulationVodder Manual Lymphatic Drainage (MLD) for targeted fluid movementMyofascial release to relieve tension and improve mobilityTools such as cupping, Gua Sha, and dry brushing to enhance resultsEvery treatment is personalized based on client goals—whether focused on detox, sculpting, recovery, or relaxation.As Lead LMT, you are responsible for upholding and teaching this methodology with precision and consistency.How Massage Integrates Into the Clean Market ExperienceMassage at Clean Market is not a standalone service—it is part of a holistic, multi-modality wellness ecosystem.IV Nutrient TherapySupport enhanced nutrient absorption through improved circulationReduce inflammation and fatigue post-infusionEncourage pairing of IV + massage for a full-body resetThe Lead LMT ensures therapists are confidently educating clients on these synergies and contributing to a seamless, elevated wellness journey.Key ResponsibilitiesService & Operational ExcellenceHire, train, onboard, and mentor LMTs on all massage protocols and Clean Market methodologiesEnsure consistency and quality across all service offeringsMaintain treatment room standards, ensuring all spaces are clean, organized, and guest-readyConduct routine room auditsMonitor inventory and submit weekly Supply Request FormsPartner with management on scheduling and capacity planning to optimize service flowScheduling of LMTsTeam Leadership & CommunicationServe as the primary on-shift leader and support system for all LMTsProvide ongoing coaching, feedback, and hands-on technique developmentFoster a collaborative, positive, and high-performance team cultureAct as liaison between therapists and Store Manager, escalating issues as neededClient ExperienceLead by example in delivering best-in-class, results-driven massage servicesEnsure therapists are confidently educating clients on treatment benefits and frequencyMaintain awareness of client feedback trends and support service improvementsUphold a luxury, personalized, and hospitality-driven experienceRespond to client feedbackTechnology & AdministrativeSupport therapist performance tracking and service consistencyAssist in resolving scheduling conflicts and optimizing booking flowThe Role of an LMT at Clean MarketAt Clean Market, LMTs are more than service providers—they are:Educators: Guiding clients on the benefits of lymphatic massage and recommending personalized treatment plansCare Providers: Delivering safe, effective, and results-driven treatments aligned with brand standardsBrand Ambassadors: Embodying Clean Market’s values through professionalism, positivity, and client-first serviceCollaborators: Working cross-functionally with nurses, front desk, and operations teamsWellness Advocates: Encouraging clients to integrate services like IV therapy and infrared sauna for optimal resultsAs Lead LMT, you set the standard for this role and ensure the entire team operates at this level.QualificationsActive Illinois Massage Therapy License (required)minimum of 1 year of lymphatic massage experienceExpertise across all Clean Market massage servicesProven leadership ability with strong communication and organizational skillsPassion for wellness, client experience, and team developmentSuccess IndicatorsTherapists are well-trained, confident, and aligned with Clean Market standardsTeam culture is positive, supportive, and high-performingClient satisfaction and service consistency remain high across all massage offeringsMassage services are effectively integrated into the broader Clean Market ecosystemTreatment rooms are consistently clean, stocked, and service-readyBenefits:Employee discountHealth insurancePaid time offWork Location: In person