Program Advisor/Case Manager

Job Summary We are seeking a compassionate and highly organized Program Advisor/Case Manager to support Veterans through a field-based Veteran Independence Program in Riverside County, CA. This direct hire opportunity is ideal for a human services, mental health, disability services, or case management professional who is passionate about helping Veterans maintain independence, access community resources, and improve quality of life at home. In this role, you will partner with Veterans, care employees, fiscal management services, local VA contacts, and community organizations to coordinate individualized care plans, manage self-directed budgets, and ensure services are delivered in compliance with program requirements. This is a meaningful opportunity to join a mission-driven nonprofit environment with supportive leadership, collaborative teamwork, and work that directly impacts the Veteran community. The ideal candidate is dependable, ethical, detail-oriented, and comfortable balancing field visits, documentation, budgeting support, and relationship-based case management. If you enjoy helping individuals navigate services and want a role where your work makes a measurable difference, this position offers purpose, stability, and professional growth. Key Responsibilities - Maintain an active caseload of Veterans participating in the Veteran Directed Care Program, ensuring timely support, follow-up, and documentation. - Conduct activities of daily living assessments, initial intakes, quarterly home visits, and ongoing service reviews across Riverside County. - Assist Veterans with developing, documenting, and implementing self-directed spending plans and support plans based on individual needs. - Guide Veterans through hiring, training, supervising, and terminating care employees, including completion of required paperwork. - Coordinate with Fiscal Management Services to review timesheets, monitor billing, track expenditures, and ensure care plans remain within budget. - Collaborate with VA contacts, community partners, and program stakeholders while maintaining accurate records in compliance with HIPAA requirements. Compensation and Benefits - Pay rate: $24.00 to $25.00 per hour. - Job type: Direct hire. - Schedule: Full-time, 40 hours per week, non-exempt. - Work arrangement: Field-based and hybrid role serving Riverside County, CA. - Travel requirement: Up to 60% local and regional travel for home visits and direct field services. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1006