Hotel Front Office Manager

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!Responsibilities:Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaintsHandle the front desk budget and order office supplies as neededManage the hiring, training, and supervision of all front office staff members, and ensure they're providing exceptional guest service and uphold hotel policiesGather financial information and generate occupancy reports for the general managerDirect front desk operations and ensure customer service meets our high standards for guest satisfactionQualifications:Experience with MS office and bookkeeping skills desiredMust possess a high school diploma or equivalent certification (GED)At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field1 year of previous experience working in the hospitality industryPossess excellent management skills, communication skills, and multitasking skillsAbout Company:Join the fun at Hampton Inn & Suites, a Hotel in Logan, Utah! We value our people and believe in your voice, so you'll help shape our culture. Apply now!