Developer/Software Engineer (Systems Engineer)
Job Summary Our client is seeking a Developer/Software Engineer (Systems Engineer) to support their modernization initiative. This is a long-term contract opportunity for a systems support professional with experience in enterprise content management, personalization platforms, API integrations, and application support. The ideal candidate will have strong troubleshooting skills, experience configuring enterprise platforms, and the ability to collaborate with cross-functional teams to ensure reliable platform performance and successful software delivery.Contract DetailsDuration: Approximately 1.5 yearsLocation: Orlando, FLWork Schedule: HybridOnsite: Monday – ThursdayRemote: FridayInterview Process: TBDThis position is W-2 only. We do not work with third-party firms or C2C arrangements for this role. ???????Core ResponsibilitiesConfigure, maintain, and support enterprise content management, personalization, and API-driven platformsManage system configurations, workflows, data structures, and tagging schemas within AEP and JSON ServicesSupport integrations between content management systems, personalization platforms, and service APIsPerform configuration validation, release readiness reviews, and quality assurance before deploymentsMonitor platform performance using Splunk, Grafana, and AppDynamics to proactively identify and resolve issuesTroubleshoot incidents related to content workflows, personalization rules, and API services while collaborating with vendor support teamsDocument system configurations, integration mappings, operational procedures, and troubleshooting guidesProvide technical support, platform guidance, user access management, demonstrations, and training to business stakeholdersRequired Skills & Experience (Must-Haves)Bachelor's Degree required3+ years of experience supporting enterprise content management, personalization, or API-based platformsHands-on experience with RWS Tridion CMS, Adobe Experience Platform (AEP), and API-driven servicesStrong SQL querying skillsExperience with HTML and CSSProficiency using API testing tools such as PostmanExperience working with monitoring tools including Splunk, Grafana, and AppDynamicsFamiliarity with cloud environments such as AWS or AzureUnderstanding of CI/CD pipelinesStrong analytical, troubleshooting, and problem-solving skillsPreferred Skills & Experience (Nice-to-Haves)2+ years in a Systems Engineering or Application Support Lead roleExperience supporting high-volume enterprise applicationsKnowledge of cross-platform integrations and enterprise service configurationsExperience with data governance, tagging frameworks, and personalization strategiesStrong documentation and process improvement experienceExcellent communication and stakeholder management skillsKey Competencies & BehaviorsStrong analytical thinking and attention to detailExcellent troubleshooting and incident management skillsAbility to work effectively with technical teams, business partners, and external vendorsStrong organizational and documentation skillsAbility to manage multiple priorities in a fast-paced enterprise environmentCustomer-focused mindset with a commitment to system reliability and operational excellenceWork EnvironmentLocation: Orlando, FloridaWork Model: Hybrid (Monday–Thursday Onsite, Friday Remote)Work closely with product teams, business stakeholders, and vendor partners to ensure platform stability, successful releases, and continuous operational improvementsCompensation & BenefitsPay Range: The approximate pay range for this position is between $45.00 and $65.00. Final compensation may vary based on experience, technical expertise, and overall qualifications.Medical, Dental, and Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401(k) Retirement PlanAbout KellyMitchell At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. Marketing Disclosure By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy