General Manager

General Manager- Beach House, Full Service Restaurant and BarAbout OHM Concessions GroupOHM Concessions Group owns, operates, and manages restaurants in airports across the United States. We pride ourselves on delivering excellent customer service while fostering a fun, fast-paced, and supportive work environment.Position SummaryThe General Manager is responsible for delivering a high-quality dining experience while motivating staff to provide exceptional customer service. This role oversees daily operations to ensure revenue, profitability, and quality goals are met. The GM leads by example, supports staff during peak periods, and ensures efficient front- and back-of-house coordination.To be successful in this role, you must have strong leadership skills, hands-on restaurant management experience, and the ability to oversee dining, kitchen, and bar operations while maintaining excellent guest engagement.Responsibilities & DutiesCoordinate and oversee daily restaurant operations Deliver superior service and ensure high customer satisfactionRespond promptly, accurately, and professionally to customer complaintsRegularly review and maintain product and service qualityOrganize, schedule, and supervise staff shiftsForecast and manage inventory needs (food, paper goods, and cleaning supplies)Ensure compliance with health, sanitation, and safety regulationsMaintain the restaurants professional image and recommend improvementsControl operational costs and identify opportunities to reduce waste and labor expensesTrain new and existing employees on customer service standards and best practicesQualificationsCollege degree preferred; Bachelor of Science in Hotel or Restaurant Management is desirable(Equivalent experience and education will be considered)Proven experience as a Restaurant ManagerDemonstrated customer service leadership experienceStrong knowledge of food and beverage operations, including menu items and ingredientsSolid financial and cost-control management skillsProficiency with computers, including MS Word and ExcelMust be eligible to work in the United StatesMust consent to background and credit checksPersonal RequirementsSelf-disciplined, motivated, outgoing, and results-driven leaderProfessional appearance with a pleasant and courteous demeanorAbility to motivate and lead teams to meet service and quality standardsCapable of managing multiple priorities in a fast-paced environmentStrong communication skills with diverse teamsAbility to coordinate food, beverage, and labor costs while maintaining operational standardsSkilled in evaluating the qualifications and experience of job applicantsAccountabilitiesKeep the Airport Director of Operations informed of significant issues, concerns, and successesTake prompt corrective action or recommend alternative solutions when necessaryComplete job responsibilities and performance objectives in a timely and effective mannerMaintain strong working relationships to promote teamwork, morale, and productivityConsistently represent OHM Concessions Group in alignment with itsWe CarephilosophyPerform additional duties as assignedWorking ConditionsWork hours may vary, including coverage for staff shortages or emergencies(Typical work week: approximately 50 hours)Ability to perform all restaurant-level functions, including deliveries when neededRequires prolonged standing, bending, stooping, twisting, and lifting up to 45 poundsExposure to hot, cold, and potentially hazardous equipmentRegular use of phones, computers, and standard office equipmentPerks & BenefitsMedical, dental, and vision insurance for full-time employeesTwo weeks of paid vacation after one year of serviceDiscounted employee mealsCompetitive wagesBonus programEqual Employment OpportunityOHM Concessions Group is committed to positively impacting the lives of our Associates, Families, and Business Partners. We provide equal employment opportunities to all individuals regardless of race, color, age, national origin, citizenship status, disability, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other protected status under federal, state, or local law. Reasonable accommodations are provided for qualified individuals with disabilities.PI8db59b2a3dfc-26289-40184785