Freelance Luxury Brand Evaluator - Santa Clara, CA

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.About the RoleAs a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.Our Luxury PartnersFashion & CoutureLouis VuittonSaint LaurentBalenciagaVersacePradaMonclerFendiBottega VenetaFerragamoCOSBallyDolce & GabbanaJewelry & WatchesTiffany & Co.De BeersPiagetIWCBoucheronPandoraBeauty & SkincareGuerlainSephoraL'OréalGivenchyAutomotiveBentleyJaguarGenesisMaseratiVespaWhat you will be doingChoose your assignments - align your missions with your personal preferences and profileVisit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your homeObserve carefully - check the ambiance, service quality, and overall customer experienceProvide honest feedback - use our platform to share your observations through questionnairesPerks of the RoleCollaborate with iconic brands across industriesFlexible assignments tailored to your interestsCompensation for your time and input, with the potential for reimbursement on purchasesA user-friendly platform for managing missions and feedbackHow to Join the CXG CommunityRegister: sign up at live.cxg.com and confirm your emailComplete your profile: fill out your details to 100% and get verifiedGet certified: pass the General Certification to access missionsApply for missions: explore assignments with brands that excite youStart evaluating: begin making a difference in the luxury marketCompensationNon-Purchase Evaluations: Earn a fee based on mission complexityPurchase-Based Evaluations: Reimbursement for approved items as stated in the mission briefAbout CXGAt CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.RequirementsMust be 18 years or olderCurrent customer of premium and luxury brandsNot currently under contract with any retail brands, to ensure impartialityPunctual, organized, detail-oriented, and reliableObservant and passionate about customer experienceNo prior experience is required; we value honest feedback from genuine customersJ-18808-Ljbffr