Endpoint Engineer - MacOS

OverviewWe are seeking a highly skilled macOS Endpoint Engineer to support a large-scale enterprise environment. This role is ideal for someone with deep hands-on experience managing macOS devices in a corporate setting, especially within Workspace ONE UEM.The ideal candidate will bring strong expertise in macOS device lifecycle management, automation, system configuration, patching, and security compliance. This person will play a key role in maintaining a secure, efficient, and scalable endpoint environment while partnering across support, infrastructure, and security teams.Key ResponsibilitiesManage and support enterprise-scale macOS devices using Workspace ONE UEMDesign, deploy, maintain, and optimize macOS configurations and endpoint management processesBuild and support automated enrollment workflows, including Automated Device Enrollment (DEP)Package and deploy applications, policies, scripts, and updates across the macOS environmentManage system patching, OS updates, and security complianceMonitor endpoint health and ensure devices remain aligned with enterprise standardsProvide advanced troubleshooting and root cause analysis for complex macOS issuesPartner with teams across Security, Help Desk, and Infrastructure to improve endpoint operationsCreate and maintain technical documentation, SOPs, and knowledge base contentSupport post-deployment and end-user needs to ensure a smooth and reliable user experienceRequired Qualifications5+ years of hands-on experience managing macOS devices at enterprise scaleExperience supporting environments with 1,000+ devices2+ years of hands-on experience with Workspace ONE UEM, specifically in macOS environmentsStrong experience with bash scripting and automationStrong understanding of macOS MDM concepts, including:Automated Device Enrollment (DEP)Configuration profilesApplication packaging and deployment using pkg and dmgExperience managing patching, updates, and security complianceStrong troubleshooting, analytical, and problem-solving skillsExcellent communication and documentation skills