Inside Sales Representative

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.Shield HealthCare is looking for an Inside Sales Representativein our Elmhurst, IL office to identify and service Shield HealthCare customers. This is a hands-on role that is responsible for calling customers and potential customers with the purpose of selling Shield HealthCare products and services. This role contributes to meeting our financial goals through gaining new customer accounts and expanding current ones using Telesales techniques.This is an on-site position in Elmhurst, IL.Job ResponsibilitiesCommunicating with customers, making outbound calls to potential customers, and following up on leadsUnderstanding customers' needs and identifying sales opportunitiesAnswering potential customers' questions and following up when necessaryKeeping up with product and service information and updatesExplaining and demonstrating features of products and servicesStaying informed about competing products and servicesUpselling products and servicesResearching and qualifying leadsClosing sales and achieving required sales targetsQualificationsPrevious experience in an outbound call center or a related sales position preferred.Proficiency in Microsoft Office and CRM software such as Salesforce.com.Excellent communication skills, both verbal and written.Good organizational skills, attention to detail and the ability to multitask in a fast-paced environment.Excellent phone and cold calling skillsExceptional customer service skillsStrong listening and sales skillsAbility to achieve targetsKnowledge of home health business including referral sources preferred, but not requiredBilingual preferred, but not requiredSalary & Benefits$27-30/hour plus commissionMedical, Dental, and Vision (available 1 st day of employment)401(k) with Company Match Sick and Vacation Days Flexible Spending Account Life & Disability Insurance Education AssistanceEmployee Referral ProgramCareer-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.