Patient Support - part-time - St. Mary's MOB - Green Bay, WI

Back Patient Support - part-time - St. Mary's MOB #26-282 Green Bay, Wisconsin, United States Apply X Facebook LinkedIn Email Copy Location St. Mary's MOB-188 DescriptionThis position is part-time, 21-hours per week. It will work 3, 7-hour days. It is part-time benefit eligible.Patient SupportCome work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.Job Summary At Prevea Health, the Patient Support role involves greeting and assisting patients and visitors upon arrival, offering guidance, support, and referrals to ensure a welcoming and efficient clinic experience.What you will do Welcomes patients and visitors as they enter clinic/department. Directs them to appropriate location including clinical, ancillary or business areas. Helps patients needing assistance. Transfers patients in/out of wheelchairs using body mechanics techniques. Follows clinic protocol in alerting appropriate personnel in emergency situations. Handles customer concerns in helpful, objective manner, involving manager as appropriate. Arranges for necessary transportation including cabs, clinic vans. May assist in maintaining waiting areas. Maintain lost and found.Education Qualifications High School Diploma and/or GED RequiredExperience Qualifications 1-3 years Minimum of one year customer service experience or volunteer position PreferredSkills and Abilities Knowledge of customer service concepts including importance of appropriate image. Knowledge of clinic policies/procedures, department locations/personnel. Knowledge of emergency protocols. Skill in appropriate welcoming techniques. Skill in providing current directions to visitors. Skill in behaving appropriately in all situations including emergencies and use of equipment. Ability to communicate clearly and positively with all types of customers and can establish/maintain cooperative working relationships. Ability to follow oral and written instructions. Ability to maintain attractive lobby/waiting areas.Physical Demands Stand - Constantly Walk - Constantly Drive - Occasionally Bend (Neck) - Frequently Bend (Waist) - Frequently Squat - Occasionally Twist/Turn (Neck) - Frequently Twist/Turn(Waist) - Frequently Lift/Carry 0-10 lbs. - Frequently Lift/Carry 11-25 lbs. - Frequently Lift/Carry 26-35 lbs. - Frequently Lift/Carry 36-50 lbs. - Occasionally Push/Pull 26-35 lbs. - Constantly Push/Pull 36-50 lbs. - Constantly Push/Pull 51-75 lbs. - Constantly Reach (Above shoulder level) - Occasionally Reach (Below shoulder level) - Frequently Simple Grasping (Hands/Arms) - Frequently Fine Manipulation (Hands/Arms) - Frequently Gross Manipulation (Hands/Arms) - ConstantlyWorking Conditions Extreme cold - Occasionally Extreme heat - Occasionally Humidity - Occasionally Wet - Occasionally Noise - Occasionally Hazards - OccasionallyTravel Requirements 5%Hearing Requirements Hears WhispersHears Whispers 3-8 feet - ConstantlyVision Requirements Color Discrimination - Constantly Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly Distance Vision (Correctable to Snellen chart 20/40 binocular) - ConstantlyPrevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify Position Located In Green Bay,WI