System Engineer

About NetXNetX is a leading provider of Digital Asset Management (DAM) software for museums, heritage organizations, and businesses worldwide. Based in Portland, Oregon, we are a collaborative and passionate team focused on building both exceptional software and lasting customer relationships.For more than 20 years, NetX has continued to grow and innovate, and we are looking for the right person to grow with us as we expand our customer base. Learn more at www.netx.net.The RoleNetX is seeking a Systems Engineer to help maintain, improve, and scale our SaaS infrastructure. In this role, you will troubleshoot system issues, implement long-term solutions, and contribute to the reliability, performance, and security of our platform.You'll work closely with a collaborative engineering team in a flexible environment inspired by the Shape Up methodology, where communication, ownership, and continuous improvement are highly valued.RequirementsKey ResponsibilitiesManage and monitor systems, infrastructure, and application environmentsInstall, configure, maintain, and troubleshoot Linux-based systems and softwareMonitor application performance, identify bottlenecks, and implement improvementsMaintain security, backup, redundancy, and disaster recovery strategiesDevelop and maintain automation scripts and infrastructure tools (e.g., Ansible)Support cloud, containerized, and virtualized environmentsParticipate in on-call rotation for operational supportCollaborate with developers, support teams, and vendors to resolve issues efficientlyContinuously identify opportunities for automation and proactive improvementsOccasionally perform physical hardware tasks onsite at a Portland data centerRequired QualificationsAssociate degree or equivalent work experience5+ years of experience administering Linux-based systems3+ years of experience with application stacks such as Tomcat, Apache, or NGINX3+ years of cloud experience, preferably AWSExperience with containerization and virtualization technologies such as Docker, Kubernetes, or VMwareExperience with monitoring and observability tools such as Icinga, Prometheus, or GrafanaExperience with automation tools such as AnsibleStrong scripting skills in Bash, Python, or similar languagesSolid networking knowledge including TCP/IP, OSI layers, and firewall managementNice to HaveExperience with Digital Asset Management (DAM) platformsFamiliarity with tools and technologies such as:GitLabJavaDNSFFMpegImageMagickGhostscriptExifToolJiraExperience working with digital media workflows or Adobe Creative SuiteFamiliarity with the Shape Up development methodologyWho You AreA self-starter who takes ownership and works independentlyA strong communicator who thrives in a collaborative environmentCurious, adaptable, and eager to learn new technologiesPassionate about solving problems through sustainable, long-term solutionsBenefitsWe offer a competitive salary and benefits package including:Medical, Dental, and Vision InsuranceLife and Short/Long-Term Disability Insurance401(k) Paid Time Off and Paid HolidaysFlexible working arrangementsDog-friendly office environmentAdditional InformationFull-Time, Exempt positionRemote and/or office-based work environmentNo travel requiredMust be authorized to work in the United StatesW2 employees only (no third-party candidates)Please apply even if you meet approximately 70% of the qualifications listed. We value practical experience and encourage candidates from diverse backgrounds to apply.