GA DHS Process and Tracking Member

Title: GA DHS Process and Tracking Member (732545)Onsite/Hybrid/Remote: OnsiteShort Description:Provides business operations support, computer inventory management, and logistical support by email/phone, or onsite. Performs tracking, request approvals, data analysis and report reconciliation. 90% Administrative role. Microsoft Office proficiency.Complete Description:The position is under direct supervision. Must be local to Metro Atlanta. Position is both onsite and remote. User support by email/phone. *10% Technical role. Driving is required for this position. Some in-state/local travel if needed.Job Responsibilities:1. Inform submitters of proper requests required for desired services2. Work closely with NTT Service Technicians and Business Application & Technology staff3. Help facilitate Division office supply orders using state purchasing processes and procedures4. Pursue offboarded user hardware and wireless equipment returns6. Help track large scale technology product deliveries for Special Projects7. Work closely with internal and external clients to ensure overall success of Unit operations8. Identify hardware trends and report inventory discrepancies9. Maintain daily inventory summaries and weekly reports in MS Teams10. Provide status updates to Unit Manager11. Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments12. Cross reference equipment orders and field requests ensuring shipments are accurate13. Update inventory systems14. Review criteria and approve specialized end user computing requestsRequirements:• 2 years of professional work experience• Proven ability to work independently and within a target driven cohesive team environment• Ability to multitask in a fast-paced environment• Strong work ethic, interpersonal, and communication skills• Detailed oriented and exceptional critical thinking skills• Proficiency with Microsoft Excel and MS Teams