401(k) & Insurance Service Associate

DSB Rock Island, WM | Minnetonka, MN | On-SiteSupport the client service experience of a Top 25 Twin Cities CPA & Wealth Management firm-where relationships, responsiveness, and operational excellence matter. DSB Rock Island is hiring a 401(k) & Insurance Service Associate to support retirement plan administration, insurance operations, and wealth management client service in a collaborative, growth-focused environment. Why DSB Rock Island?Collaborative, people-centered culture EOS operating system for clarity, accountability, and traction Modern technology and paperless processes Professional growth and cross-functional exposure What You'll DoSupport 401(k) administration and retirement plan operations Assist with insurance applications, claims, and policy servicing Coordinate client service requests and follow-up activities Maintain service calendars, records, and account documentation Prepare reports, spreadsheets, and client meeting materials Support financial administration and account maintenance Partner with advisors and operations leadership to deliver exceptional client service What We're Looking ForStrong organization and attention to detail Client-first mindset with strong communication skills Ability to manage multiple priorities in a fast-paced environment Process improvement and problem-solving mindset Proficiency in Microsoft Office and Adobe Acrobat Education & Experience2+ years of administrative and/or operations experience in professional services or accounting Associate or Bachelor's degree preferred Our Core ValuesWe are TRUE to our Word We are COMMITTED to Mastery We Seek First to SERVE How We Operate EOSClear expectations. Data-driven decisions. Continuous improvement. Ownership and accountability. DSB Rock Island is an equal opportunity employer.