Inside Sales Representative

Key ResponsibilitiesInbound Lead Management: Qualify inbound leads and gather technical requirements, application details, and urgency.Opportunity Ownership: Own and advance unassigned opportunities from inquiry to order.Pipeline Development: Self-generated pipeline through outbound prospecting and identify similar customers/markets from inbound activity.Quote Follow up: Actively reach out to recent higher value and all prospect quotes.Re-engage dormant accounts.Maintain CRM accuracy and coordinate with engineering and customer service.Product knowledge: Possesses thorough product knowledge in order to evaluate customer needs and make appropriate recommendations.Always promote good customer relations.Career path into Technical Sales or Technical Service.Performance MetricsInbound lead response timeConversion rate for inbound leadsAmount of self-generated opportunities createdPipeline Generation: $150K-$300K per quarterQuote Follow-Up: 100% of prospects and high value quotesNumber of outbound calls to inbound leads and self-generated targetsDaily Activity ExpectationsCalls: 20-35 per day across inbound, owned opportunities, and prospectingMeetings: 2-6 per dayEmails/LinkedIn Touches: 15-25 per daySystems & ToolsCRM - Opportunity tracking and activity loggingZendesk - Customer interactions and quote contextIFS (ERP) - Pricing, quotes, and product detailsPower BI - Pipeline tracking and analyticsEducation and Experience:Bachelor's degree or equivalent experience.Experience in customer service, inside sales, or technical support roles preferred.Ideal candidate may be a Customer Service Representative (CSR) seeking to transition into a sales-focused role.Technical aptitude (mechanical, industrial, or similar products preferred).Strong communication and organizational skills.Ability to manage multiple opportunities simultaneously.Proactive, self-driven mindset with a focus on results.Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability