Senior Product & Supplier Quality Engineer
We’re partnering with a design-led consumer hardware company that develops and ships products across DTC, retail, and global distribution channels. They’re hiring a Senior Product Quality Engineer to own product quality across the full product lifecycle and serve as a key partner to engineering, operations, and global manufacturing teams.This is a highly cross-functional, hands-on role where you’ll be responsible for how product quality is defined, measured, and improved in-market. You’ll analyze product performance, returns, and failure trends, drive root cause investigations, and work directly with overseas manufacturers to resolve issues and implement long-term improvements.This is a full-time, permanent position onsite Monday-Thursday in Brooklyn, NY (Dumbo), with Fridays remote. If you are not local, relocation assistance may be available.Responsibilities:• Own product quality across the lifecycle, including in-market performance, returns, failure analysis, and corrective actions• Analyze product performance data, customer feedback, and field issues to identify trends and drive improvements• Partner cross-functionally with engineering, operations, and manufacturing teams to resolve product issues and improve reliability• Work directly with overseas manufacturers and suppliers to drive supplier quality improvements and corrective actions• Lead supplier quality initiatives including audits, performance tracking, issue resolution, and continuous improvement• Drive root cause analysis, failure investigations, and hands-on product teardowns• Support reliability, validation, and lifecycle testing programs• Own and improve quality systems, reporting, and processes that help drive better product and manufacturing decisions• Participate in risk management activities including FMEA and related quality documentation• Support regulatory/compliance conversations and documentation as needed in partnership with internal teamsMust-Have Skills:• Bachelor’s degree in Mechanical Engineering or related engineering discipline• 8+ years of experience working in new product development with Asian suppliers andcontract manufacturers with a focus on high-volume electronic consumer products• 4+ years of experience working in quality engineering or quality systems management• Strong experience owning in-market product quality, including returns, field failures, defect trends, and corrective actions• Hands-on experience working directly with Asia-based manufacturers / contract manufacturers in high-volume production environments• Experience with injection molded components and consumer product manufacturing processes• Strong background in root cause analysis, failure analysis, and supplier quality management• Experience with electromechanical consumer products• Familiarity with regulatory/compliance processes (UL, CE, ISO, FDA, etc.) through partnership or support, not necessarily direct ownership• Strong data orientation with ability to analyze quality trends and translate insights into action• Comfortable communicating quality risks and recommendations cross-functionallyNice to Have Skills:• Experience with PCBA, motors, or electromechanical systems• Experience with IPX-rated or moisture-sensitive products• SolidWorks or CAD familiarity• Startup or smaller-company experienceBenefits:Competitive medical benefit packageCommuter benefits for parking & transitCompetitive paid parental leave policy for qualifying employeesYear round early “summer Fridays”Open vacation policyDog friendly office space401k Tax BenefitsCompetitive compensation packageFully stocked kitchen with snacks