PBX Operator (Temporary) - Millennium Hilton New York One UN Plaza

TheMillennium Hilton New York One UN Plaza \(https://www\.hilton\.com/en/hotels/nycuphh\-millennium\-hilton\-new\-york\-one\-un\-plaza/\)is looking for a temporary PBX Operator to join our team\!Our 439\-room Midtown high\-rise is the closest hotel to the United Nations and half a mile from Grand Central Station\. We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center\. Take in unobstructed views of Manhattan and the East River skylines\. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks\.The ideal candidate will have experience in a similar role, at a similar size property, experience working with a multi\-line telephone, and full availability including nights, weekends, and holidays\.**Shift Pattern:** Full availability including nights, weekends, and holidays**Pay Range:** $30\.25 \- $40\.33 / hour**What are the benefits of working with Hilton? \***Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Access to pay when you need it through DailyPayMedical Insurance Coverage - for you and your familyMental health resources including Employee Assistance ProgramBest\-in\-Class Paid Time Off \(PTO\)Go Hilton travel program: 100 nights of discounted travelParental leave to support new parentsDebt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*401K plan and company match to help save for your retirementHilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programs\*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.**What will I be doing?**As a PBX Operator, you would be responsible for answering and responding to internal and external calls\. Specifically, you would be responsible for performing the following tasks to the highest standards:Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient mannerProvide information and demonstrate knowledge of all hotel facilities and servicesRespond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situationsAccept and deliver all messages promptly and accurately, utilizing proper grammar and spellingOperate office equipment including, but not limited to, computers, PBX system, fax machine, e\-mail, etc\.**What are we looking for?**Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:Hospitality \- We're passionate about delivering exceptional guest experiences\.Integrity \- We do the right thing, all the time\.Leadership \- We're leaders in our industry and in our communities\.Teamwork \- We're team players in everything we do\.Ownership \- We're the owners of our actions and decisions\.Now \- We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptability**What will it be like to work for Hilton?**Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\!**Job:** _Guest Services, Operations, and Front Office_**Title:** _PBX Operator \(Temporary\) \- Millennium Hilton New York One UN Plaza_**Location:** _null_**Requisition ID:** _HOT0CDE5_**EOE/AA/Disabled/Veterans**