UX/UI & Delivery Lead Manager

Position SummaryOur Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.Recruiting for this role ends on 5/1/26.Work You'll DoAs an UX/UI & Delivery Lead Manager, you will:Lead and deliver high-quality UX projects on time, showcasing your expertise in user experience design and ability to independently team members, clients and deliverables across workstreamsLead client meetings and workshops, partnering with key stakeholders to drive decisions that influence design, and develop client relationshipsSolve complex user challenges through elegant, user-centered workforce technology solutions for our clientsPlan and facilitate user research across information architecture, user interviews and focus groupsSynthesize research findings into key design artifacts: personas, user journeys, design opportunitiesCreate user-friendly designs that enhance usability and optimize the overall user experience, while identifying design challenges and proposing elegant, effective solutionsUnderstand product capabilities of client's selected technology (e.g., ServiceNow, Salesforce, etc.) to influence design approach and produce designs that will be configurable and maintainableUtilize corporate brand documentation to ensure consistent presentation of the brand throughout the productProduce all design assets including high-fidelity wireframes, user flows, design prototypes, user scenarios, user journey maps, etc. that support intuitive and seamless user interactionsDevelop innovative approaches to complex design problems, presenting your ideas through mockups, presentations, and detailed design specifications.Uphold high standards of user-centered design, iterating quickly and testing designs to enhance usability and consistency across touchpoints.Plan and facilitate design validation activities with representative users through usability and user testingLead front-end development of designs, including working closely with developers to ensure visual design specs are deliveredEstablish efficient team processes to ensure a collaborative approach that helps us deliver a quality experience on timeAssist with presentations, communications, and product support materialsConfidently ask questions and think holistically about solutionsStay up to date with the latest UX trends, best practices, and methodologies in areas like information architecture, interaction design, and usabilityOperate effectively in both collaborative environments with other UX designers and autonomously when acting as the sole UX designer on a product squadOur ideal candidate is a versatile design generalist with deep expertise interaction design. You should feel equally comfortable with supporting clients as they shape big-picture experience strategies across UX, UI and AI. This role requires a proven track record of experience-driven innovation and will work closely with their peers, client stakeholders to deliver net new product experiences.The TeamOur HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.QualificationsRequired:Bachelors Degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, Industrial Design, Graphic Design, Visual Design or a related field6+ years as an interaction or product designer6+ years of recent proficiency in industry-standard tools (i.e. Figma, Adobe CC)6+ years of experience in interactive design principles, consistently delivering simple, elegant, and aesthetically pleasing interfaces rooted in usability and accessibility.6+ years of experience designing for both desktop and mobile platforms6+ years of experience in product developmentAbility to provide a product design portfolio that includes elements of UX research, wireframes, concepts, data visualization, branding, high-fidelity prototype and designs, and the build, modification, and application of design systemsAbility to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serveMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the futurePreferred:* 3+ year of experience in designing AI user experiences* 3+ year of experience with incorporating AI tools for design process for efficiencyThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Possible Locations: Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Denver, Detroit, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, Las Vegas, Los Angeles, McLean, Miami, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Raleigh, Richmond, Sacramento, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tampa, TempeInformation for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmlFor more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html#HC26 #HRT26Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.Recruiting tipsFrom developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.Our people and cultureOur inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.Our purposeDeloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.Professional developmentFrom entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US CareersRequisition code: 325729Job ID 325729