Nurse Navigator - CV Surgery - Mercy South

Find your calling at Mercy! Join our Cardiothoracic Surgery team as a Nurse Navigator RN and make a meaningful impact on patients throughout their surgical journey! This primarily outpatient role is fast‑paced, phone‑focused, and centered around care coordination, patient education, and supporting high‑quality outcomes. You’ll serve as a trusted guide for patients and families—coordinating appointments, providing pre‑ and post‑op education, triaging calls, and ensuring every patient feels supported and informed. You’ll also collaborate with surgeons, APPs, and inpatient teams to keep care plans moving smoothly. If you thrive in an organized, relationship‑driven role that blends clinical expertise with administrative coordination, this is an exciting opportunity to make a difference while living out the Mercy mission of compassionate, dignified care. Position Details: Nurse Navigator – Mercy South: Cardiothoracic Surgery Location: Mercy South Schedule: Full-Time | 40 hours/week | Monday through Friday Key Responsibilities: Provides comprehensive pre‑ and post‑operative patient education, drives quality efforts to reduce readmissions, and manages procedure scheduling. Implement structured post‑procedure tracking to reduce readmissions. Support daily CV clinic operations within budget and staffing guidelines. Prepare the department for increased patient volume, including the arrival of a new CV surgeon. Strengthen quality outcomes, patient access, and provider support. Provide CV case‑scheduling support as procedural volume grows. Offer cross‑coverage within the CV clinic to maintain patient flow and operational efficiency. Offload non‑procedural and care‑coordination tasks from APPs to enhance access and allow top‑of‑scope practice. Qualifications Licensure: Current RN (Registered Nurse) license in state of Missouri. Required Education: Graduate from an accredited school of nursing Preferred Education: Bachelor of Science in Nursing (BSN) Required Certifications: Active BLS (Basic Life Support) certification Preferred Certifications: ACLS Advanced Cardiac Life Support Why You’ll Love Working Here Exceptional Benefits Starting Day One: Comprehensive Health Coverage – Medical, dental, and vision through United Healthcare Generous PTO – Up to 34 days annually , including holidays, vacation, personal time, and short-term illness Paid Parental Leave – Supporting you and your growing family 401(k) with Employer Match – Invest in your future with confidence Tuition Reimbursement – Up to $2,000/year for continuing education Dependent Care FSA Contribution – $100/month for eligible participants Paid Volunteer Time – Give back to your community while on the clock Free Parking – Convenience that saves you time and money Career Growth Opportunities – Advance your skills and grow within Mercy Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): nurse navigator, RN, outpatient nursing