Vertical Account Manager, Healthcare

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with enterprise healthcare accounts, protect and grow revenues and identify new sales opportunities. Your dedication will help clients achieve their goals and reinforce Spectrum's reputation for trusted solutions in the healthcare market.How You Will Make an ImpactProactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retentionMeet or exceed monthly revenue and sales quotas by nurturing relationships, securing renewals and identifying new opportunities within assigned accountsConduct regular face-to-face meetings and account reviews to assess needs, present solutions and secure additional businessServe as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions and maintain high service standardsMaintain and update internal databases with accurate client information and contract details for regulatory tracking as neededEstablish and monitor internal procedures to support assigned accounts and assist with collections when necessaryStay informed about service pricing, processes and promotions by completing required training sessionsAttend sales meetings and training programs to enhance knowledge and skillsWorking Conditions* Office-based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicleWhat You Will Bring to SpectrumRequired QualificationsEducation* High school diploma or equivalent from an accredited organization (GED)Experience* Account management experience in healthcare or related fieldSkillsRead, write, speak and understand EnglishThorough understanding of HIPAA and compliance requirementsProven ability to meet a $3,000 monthly revenue quotaExperience managing around 300 named accounts as an account managerProficiency with ICOMS/CSG or other billing systemsStrong verbal, written and interpersonal communication skillsAbility to travel up to 30 percent of the time to assigned territoriesValid and active State driver's license with safe driving recordPreferred QualificationsEducation* Bachelor's degree in a business-related field or equivalent combination of education, training and experienceExperience5+ years of strategic account sales or account management experience5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)5+ years of strategic account management in healthcare verticals such as pharmaceutical sales, surgical representative or hospital account managementSkillsExperience as a successful internal "hunter" in sales or telesalesSalesforce proficiencyAptitude for learning Spectrum's product suiteIndustry knowledge and strong attitudeProficiency in Microsoft Word, Excel and PowerPoint#LI-KN1SCM280 2026-72082 2026Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.