Operations Processor

Chief of Staff KC has partnered with a reputable company in the Kansas City area to fill an Operations Processor role on their License, Title & Renewals team. This is a critical position focused on accurate documentation, state compliance, and timely processing of vehicle licensing and renewal transactions. If you thrive in a fast-paced, detail-driven environment and take pride in getting things right, we want to hear from you.What you'll doReview and process state-specific licensing, title, and renewal transactions in compliance with jurisdictional requirementsVerify document accuracy and resolve discrepancies or processing issuesPrepare applications and supporting documentation for timely submissionCommunicate with internal teams and external partners via email and ZendeskMaintain accurate records and follow up on pending items to meet SLA expectationsSupport team KPIs and contribute to a positive customer experienceWhat we're looking forHigh School diploma or GED required; valid driver's license requiredStrong attention to detail, organizational skills, and ability to prioritize high-volume workProficiency in Microsoft Office; intermediate Excel skills preferredExperience with Zendesk or similar ticketing systems is a plusBackground in automotive, transportation, or logistics is a plus — but not requiredTeam-oriented, adaptable, and comfortable in a fast-paced production environmentAbout Chief of Staff KCChief of Staff KC is Kansas City's trusted recruiting partner, connecting top talent with reputable companies across operations, finance & accounting, HR, admin, IT, and sales. We go beyond the typical staffing experience — we take the time to find the right fit for both candidates and clients.