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Business Office Manager

The Terraces at Heritage Grove Estates (ALF) - Why Join Heritage Grove Estates?At Heritage Grove Estates, joining our team means more than accepting a position—it means becoming part of a community that values leadership, supports professional growth, and recognizes the impact you make every day.Supportive, team-oriented environmentOpportunities for advancement and professional developmentLeadership that values and listens to staffMeaningful work where you truly make a differencePosition Overview (Business Office Manager)Heritage Grove Estates is seeking an experienced and highly organized Business Office Manager to oversee the daily administrative, financial, and human resources operations of our community. This leadership role is essential to maintaining operational efficiency, regulatory compliance, and a positive experience for residents, families, and team members.As the Business Office Manager, you will manage business office operations while supporting key HR functions including recruiting, onboarding, payroll processing, employee relations, compliance, and workforce reporting. You will work closely with facility leadership and the Regional HR Director to ensure organizational goals, staffing initiatives, and compliance standards are achieved.Key ResponsibilitiesBusiness Office & Financial OperationsOversee daily operations of the business office, including accounts payable, accounts receivable, payroll processing, and administrative functionsMaintain accurate financial and operational records in accordance with company policies and regulatory requirementsAssist with budgeting, forecasting, and monitoring operational expensesSupport financial reporting and provide operational data to leadership as neededDevelop and maintain efficient office systems, procedures, and workflowsHuman Resources FunctionsCoordinate recruiting efforts, candidate screening, interviewing, hiring, and onboarding processes for new team membersCoordinate orientation schedules and onboarding activities in collaboration with department leadersProcess payroll accurately and ensure timekeeping records are maintained appropriatelyMonitor staffing schedules, overtime utilization, attendance trends, and labor management metricsAdvise team members and department managers regarding scheduling practices, overtime management, and HR-related processesMaintain employee personnel files, compliance records, and required documentationSupport employee relations efforts, including coaching, counseling, disciplinary action processes, and performance documentationEnsure compliance with federal, state, and company employment regulations and policiesPrepare and report HR metrics, staffing data, turnover trends, and labor-related reports to the Regional HR DirectorAssist with maintaining compliance related to training, licensure, background checks, and onboarding requirementsLeadership & Operational SupportCollaborate with facility leadership to support operational goals and workforce initiativesProvide exceptional customer service to residents, families, staff, and external partnersSupervise and support administrative team members to ensure operational excellence and professionalismParticipate in quality improvement initiatives and support facility compliance effortsQualificationsHigh school diploma or equivalent required; degree in Business Administration, Accounting, Human Resources, or related field preferredPrevious experience in business office management, healthcare administration, payroll, or human resources preferredExperience in senior living, long-term care, or healthcare setting strongly preferredStrong analytical, organizational, and problem-solving skillsExcellent communication and interpersonal skillsKnowledge of payroll systems, HR processes, and employment compliance standardsProficiency in Microsoft Office applications, particularly Excel, and ability to learn new systems and softwareAbility to manage multiple priorities in a fast-paced environmentStrong attention to detail and commitment to confidentiality and professionalismBenefitsCompetitive compensationHealth, dental, and vision insurancePaid Time Off (PTO)Supportive and collaborative work environmentOpportunities for professional growth and advancementGrow With UsAt Heritage Grove Estates, we are committed to developing our leaders and supporting career growth. As a Business Office Manager, you will play a critical role in operational success while expanding your leadership and administrative expertise.About UsHeritage Grove Estates proudly serves the Topeka, Kansas community by providing exceptional skilled nursing and rehabilitation services in a compassionate and welcoming environment. Our mission is centered on making residents feel cared for while fostering dignity, respect, and meaningful connections.We cultivate a workplace culture where employees are valued, supported, and empowered to succeed—professionally and personally.Apply TodayJoin a team where your leadership, organizational expertise, and dedication make a meaningful difference every day. Apply today to become part of Heritage Grove Estates.Equal Opportunity EmployerHeritage Grove Estates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic in accordance with applicable laws.Reasonable AccommodationHeritage Grove Estates is committed to providing reasonable accommodations to individuals with disabilities throughout the application and hiring process. Applicants requiring assistance should contact Human Resources.Physical RequirementsAbility to stand, walk, and move throughout the facility for extended periodsAbility to lift and carry office materials or supplies as neededAbility to respond promptly to operational and staffing needs in a fast-paced environment